Clayton Homes

Reviews

• CH

  Charles Hodgson

  May 15, 2026
  5.0
  This Clayton Homes is great to deal with. You would think that they are all the same. They are not. We have been dealing with Mathew. He is awesome. NOT taking away from other people working there. He is just the one we have been dealing with.
• SM

  Samuel Malone

  May 4, 2026
  1.0
  Rude and disrespectful. Believe they judged me as soon as I pulled in and didn't want anythings to do with me.
• TG

  Tina Gavin

  Apr 14, 2026
  5.0
  Amazing staff. Very friendly.
• PP

  Parker Pearson

  Mar 4, 2026
  5.0
  We just closed on our home with Matthew at Clayton Homes in Ringgold, and I truly cannot say enough good things about him! From the very beginning, Matthew was patient, knowledgeable, and incredibly supportive. This process has been years in the making for our family, and he treated it like it mattered just as much to him as it did to us. He answered every question (and there were a LOT 😅), explained every step clearly, and never once made us feel rushed or pressured. What really stood out was how genuine and caring he was. Buying a home can be overwhelming, but Matthew made it feel smooth and manageable. He kept us informed, advocated for us when needed, and celebrated right alongside us at closing. If you’re considering building or buying through Clayton, ask for Matthew. He truly goes above and beyond, and we are so thankful we had him guiding us through such a big milestone. 10/10 recommend! ⭐️⭐️⭐️⭐️⭐️
• RT

  Russ T

  Nov 24, 2025
  1.0
  I recently visited family in Georgia and they purchased a home through clayton. I am a Contractor in Maine and had my tools in my truck which I brought down with me. They needed a few things done so i was more than happy to help family. A piece of trim came off and I told them i will reinstall it for them. I noticed the door was not installed properly. Then I noticed the shotty work on the hardware on the door. I then went through the home and found COUNTLESS issues and lack of craftsmanship. The front door was not installed level. It opens and closes but the entire hinge side frame was out of level by at least an inch. Many outlets were installed at angles. The angle of the outlet on the kitchen island was absolutely horrendous. It is square and center when you walk in and noticeable right off. I went through and looked at the trim on the doors around the entire house and the material used is junk and BARELY installed. Even the slightest bump against it would knock them off. The nails installing them went through the original material and then into the trim by less than a quarter inch and even some places only by an 1/8 an inch. The painting in many places made it onto the beams around the house. Some places in the house had drywall dust remaining on the walls and were just painted over. There is a leaky bathtub which I was told was leaking for awhile. They came to fix it but it started leaking again. They have called multiple times but no one has come to fix it. When they bought the house they were told the house would be ready to go in eight weeks. It was EIGHT MONTHS before there house was finally ready to go. As a contractor who has been working with homes for years I would highly suggest you go with a different company. These are the type of businesses who only care about the bottom line and getting things done as cheap as possible. This is completey unacceptable and these people need to be held accountable. I will be encouraging my family to file a formal complaint against this company with the better business bureau as well as upper management. This is possibly the worst condition I have ever seen a "new" home built. Absolute hackery. *I found multiple other things wrong as well. The flooring was installed over the subfloor which had nails sticking up from it. They were not nailed down before installation which created holes in the brand new flooring. We have found much more trim which was installed improperly and is not even attached. Or barely. *Last night my wife had to give my son a bath in the sink because the bathtub is still not fixed. *Whoever drywalled this house has no idea what they were doing or they did it in a hurry and didn’t care how it looked. There are multiple spots not sanded. The corners are horrendous and the drywall is already cracking in multiple spots. *The painting in the rooms is awful. They installed the trim first and then painted. There is paint all over the trim. *Speaking of trim- I noticed that in multiple areas throughout the house the trim was installed incorrectly. Giant gaps in between trim and walls/windows. I’ll continue to post as I find more before I leave. You tell me to have the family reach out but they have called multiple times with no response. They are told to scan the QR code for a service request but that either never gets answered or they are told someone would be out and they never are. Something must get done or they will be escalating this situation.

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