AR
Aiden Russell
5 days ago
The Ac works on and off , the toilet has broken two times and we only been here 5 months , the way the water comes out of the sink is annoying in the bathrooms are annoying , we’ve gotten roaches because of the upstairs neighbors throat control comes but that doesn’t help , the spiders and webs that meet you at the door is disgusting, the stairwells smell like piss , don’t even get me started on the parking which is definitely first come first serve , if you work at 7 you have to be gone by at least 6:15 because the traffic is horrible if you have to get on 95, they up rent when no changes have been done , the counters have bubbles in them , they can’t even keep the pool clean ugh I’m so tired of swimming with wasps and beetles , and we have the most annoying , creepy neighbor ever
TJ
Tarshia Johnson
Apr 22, 2026
My daughter moved here almost a year ago and everyone has been extremely helpful. Communication has been extremely thorough as this was her first apartment.
She once experienced Ac/Heat issues and those issues were rectified timely as everything is a process so “Kudos “ to the staff.
It seems to be a very quiet, clean and safe neighborhood the few times I’ve visited. I think the only issue we experienced was a minor mail delivery/package that also was rectified. Overall Iits s great place to live.
SM
Sony J “Sun” Milton
Apr 10, 2026
I love living here at Village at Rice Hope! The property manager Ms. Treasure is amazing and her staff! I would love to give a special recognition to the maintenance man Mr. Jarma Rivers for fixing my maintenance issues expeditiously. Thank you so much Village at Rice Hope Team!
TS
Tatiana Sylla
Mar 28, 2026
Front office never answers and they always close early for no good reason. The neighborhood is dirty and they don’t have people picking up trash on the weekends so we have to wait to put trash in bin while it’s sits for days. When you first move in they don’t really do a good job on fixing up the apartment we found stains on the inside of window curtains months later because they rush the process and ask if anything broken or messed up even tho you won’t really know til some weeks later. Our dryer has yet to be fixed for months!! The latch doesn’t work which is dangerous for kids and it take like 4 cycles to dry one load. We were told that someone would come replace it. The water is nasty and turns everything yellow! Neighbors are loud and no one does anything about it!! Pool closes a lot! Slow answers. From reading past comments I thought half of these things were fixed! There’s dog poop on grass trash near the picnic benches!! Do better!!! I should really take pictures of the community!
SS
Samuel Sinclair Sheppard
Mar 27, 2026
Our AC has been out for over a month, and management has shown almost no urgency or real effort to fix it. The only thing they did was bring a portable AC unit that doesn’t even work, and they didn’t even bother putting it together. That is lazy and disrespectful.
On top of that, the elevator only works about half the time, which is ridiculous for an apartment building. We have also had ongoing issues with bugs, which just adds to how poorly this property is managed.
What really pushed this review over the edge was the response from the office. When I told one of the ladies in the office that our AC had been out for over a month, she didn’t even apologize. No concern, no urgency, no professionalism.
For the amount of money tenants pay, this level of neglect is embarrassing. If management can’t handle basic maintenance, pest issues, and simple customer service, they should not be running an apartment complex.
*EDIT*
I’m editing my review a little bit but not much. I put in more maintenance requests and every time you put one in it just seems like they get ignored completely. This place is okay if you don’t mind all the hassle that comes with living here. If you want something done you’d better go to Treasure herself because nobody else here is going to help you.