Village at Rice Hope

Reviews

• TJ

  Tarshia Johnson

  Apr 22, 2026
  4.0
  My daughter moved here almost a year ago and everyone has been extremely helpful. Communication has been extremely thorough as this was her first apartment. She once experienced Ac/Heat issues and those issues were rectified timely as everything is a process so “Kudos “ to the staff. It seems to be a very quiet, clean and safe neighborhood the few times I’ve visited. I think the only issue we experienced was a minor mail delivery/package that also was rectified. Overall Iits s great place to live.
• SM

  Sony J “Sun” Milton

  Apr 10, 2026
  5.0
  I love living here at Village at Rice Hope! The property manager Ms. Treasure is amazing and her staff! I would love to give a special recognition to the maintenance man Mr. Jarma Rivers for fixing my maintenance issues expeditiously. Thank you so much Village at Rice Hope Team!
• JH

  Jorgelina Hernandez

  Mar 31, 2026
  5.0
  I have lived in this place for over a year. Everything has been good; it is a quiet place with respectful neighbors. The people in the office have been kind.
• TS

  Tatiana Sylla

  Mar 28, 2026
  1.0
  Front office never answers and they always close early for no good reason. The neighborhood is dirty and they don’t have people picking up trash on the weekends so we have to wait to put trash in bin while it’s sits for days. When you first move in they don’t really do a good job on fixing up the apartment we found stains on the inside of window curtains months later because they rush the process and ask if anything broken or messed up even tho you won’t really know til some weeks later. Our dryer has yet to be fixed for months!! The latch doesn’t work which is dangerous for kids and it take like 4 cycles to dry one load. We were told that someone would come replace it. The water is nasty and turns everything yellow! Neighbors are loud and no one does anything about it!! Pool closes a lot! Slow answers. From reading past comments I thought half of these things were fixed! There’s dog poop on grass trash near the picnic benches!! Do better!!! I should really take pictures of the community!
• SS

  Samuel Sinclair Sheppard

  Mar 27, 2026
  1.0
  Our AC has been out for over a month, and management has shown almost no urgency or real effort to fix it. The only thing they did was bring a portable AC unit that doesn’t even work, and they didn’t even bother putting it together. That is lazy and disrespectful. On top of that, the elevator only works about half the time, which is ridiculous for an apartment building. We have also had ongoing issues with bugs, which just adds to how poorly this property is managed. What really pushed this review over the edge was the response from the office. When I told one of the ladies in the office that our AC had been out for over a month, she didn’t even apologize. No concern, no urgency, no professionalism. For the amount of money tenants pay, this level of neglect is embarrassing. If management can’t handle basic maintenance, pest issues, and simple customer service, they should not be running an apartment complex. Oh and guess what? There’s a 40 dollar convenience fee to pay your rent online which is a complete scam. You have to go get a money order every time you want to pay your rent. I would not recommend living here.