West 22

Reviews

• CR

  Cindy Robinson

  3 days ago
  1.0
  READ THIS REVIEW BEFORE SIGNING A LEASE - Our son’s apartment burned down on 8/26/26 (to no fault of his own or any of his roommates). A built in fire pit (which another unit was using) was not properly maintained and the fire escaped into the walls, destroying everything all of the tenants owned. Also, the fire alarms did not go off, we have video proof of this. Had they been asleep, someone could have died. West 22 has not only not offered any type of compensation, they refuse to terminate the lease for the tenants (who no longer feel safe living at ANY unit at this property). Not only that, but they did not communicate ANYTHING with us for days after it happened, and only after I contacted them demanding they terminate the lease. I’m not a review writer, this may be the first negative one I’ve ever left. So please take this in mind and RUN. If the leasing office contacts me to terminate our lease, I will consider removing this review. We just want our lease terminated so we can move on.
• DD

  Defender

  Aug 2, 2026
  4.0
  I’ve lived here a full year now and have not renewed my lease. Living here was great I enjoyed all the amenities and met some cool people. Office staff and maintenance staff are nice and are prompt to fix issues. My only issue with this place is they do not take the frat party complaints seriously. I get it, it’s a college complex with frats. There are going to be parties. But when they happen every single day past 2 am with no end in sight blasting music at max volume to the whole complex. It gets old and it gets old fast. You can hear the music blasting through your wall. And west 22 does absolutely nothing about. Another issue is calling it “luxury living” when the apartments have not been renovated. Brown cabinets in the kitchen that have seriously seen better days as are chipped everywhere is not luxury. And the prices they charge do not reflect what you’re getting. Other than that it was a great place to live, I’m not renewing for a different reason that west can’t control. But if you’re a party person this is the complex for you.
• SS

  Sara

  Jul 16, 2026
  1.0
  I've lived at West 22 for quite some time, and unfortunately my experience has gone downhill. The biggest issue has been the staff, THEY ARE LITERALLY THE WORST AND MAKE ME REGRET RENEWING EVERYDAY. Almost every interaction I've had with them—whether over the phone or in person—has been unpleasant. They often come across as rude, impatient, or unwilling to help resolve issues that require them to actually do work. I will say that there are one or two employees that this doesn't apply to. West 22 advertises a lot of amenities and hosts giveaways to attract new residents, but those things don't make up for the overall living experience. Customer service and maintenance should be a much higher priority. The property is also not kept as clean as it should be. It's common to see trash left in the hallways, and the pool area is often littered with garbage as well. For the amount residents pay to live here, the cleanliness of the property should be much better maintained. Another thing to be aware of is that not all units are the same. Some apartments are updated and in good condition, while others are older, worn down, and have outdated fixtures, appliances, or other maintenance issues. I've had issues with my own apartment where things are not up-to-date. The quality of your experience really depends on the unit you're assigned, which makes living here very inconsistent. Overall, I personally wouldn't recommend living at West 22 based on my experience. Before signing a lease, I highly recommend touring the exact unit you'll be living in instead of relying on the model apartment or promotional photos. There are other apartment communities in the area that offer better management, cleaner facilities, and a better overall living experience for the price.
• DL

  David Lincoln

  Jul 15, 2026
  3.0
  I’m updating my review to reflect the current reality of living at West 22. This review is based on my experience after upgrading from a 4x4 to a 2x2. During the 2025–2026 lease year, West 22 made noticeable improvements to residents’ quality of life in several areas that had previously been ongoing concerns. Management has acknowledged the property’s roach issue and now actively encourages tenants to report sightings immediately so they can be added to the pest control schedule. Maintenance response times have also improved, and overall property upkeep is better than in previous years. My only remaining concern is the basketball court, where heavy rain continues to wash mud onto the playing surface. The Wi-Fi has remained reliable throughout the year, with consistently fast upload and download speeds, and the property’s power infrastructure has proven to be dependable. I’ve also noticed an improvement in how the office staff handles residents experiencing financial difficulties. Their approach feels more understanding and professional than it has in the past. I’m giving this property 3 out of 5 stars because I still believe the additional fees and lease requirements are excessive for a student apartment community. Students paying on their own, without the support of a guarantor, may find the financial burden difficult to manage, which can negatively affect their overall experience and well-being. One initiative I would encourage management to consider is expanding support for student well-being by partnering with local mental health resources or providing referrals to counseling services. I would also love to see more frequent community events that foster social connection among student tenants, helping create a stronger sense of belonging. That said, to the management team: I’ve seen the progress you’ve made, and I appreciate the meaningful improvements. Please continue building on these changes for the next group of tenants. Take care.
• JB

  Jacob Blodgett

  Jun 24, 2026
  5.0
  Their love island themed pool party was so fun. Taylor was so helpful!!