Great company and great people to work with! Very responsive and knowledgeable!
MD
Mitchell Drimmer
Jan 25, 2024
5.0
PMI 23 East is a most outstanding community association management firm. They utilize the latest technology but still retain a personal old fashion touch. Highly reccomended.
KW
Kelly Winebarger
Dec 23, 2023
5.0
We switched from a Management company who honestly did the bare minimum if that. It's been a breath of fresh air working with PMI 23 East. Would definitely recommend their services.
TW
Tori Wilson
Dec 23, 2023
5.0
Great company to work with! Excited to work with them again soon!
No. Applicant screening is performed by PMI's property management team using criminal, rental, credit, employment background checks and debt-to-income review; screening data is kept confidential.
Am I responsible for utilities when the property is vacant?
Yes. Owners are responsible for utility service when the property is vacant; utilities must be on during turnover and showings. PMI can provide numbers or set utilities up for a nominal fee and pay from the portfolio account.
Do I need to sign the lease when a tenant moves in?
No. The lease is between PMI (as the landlord) and the tenant; owners sign a Lease Management Agreement authorizing PMI to act on their behalf and a signed copy of the lease is emailed to the owner.
How do I cover the cost of repairs and maintenance of my property?
Owners provide funds to establish a reserve account when signing the lease management agreement; those trust funds are used for property costs. If repair costs exceed the reserve, PMI will contact the owner for additional funds.
How do you prepare my property for a new tenant after move-out?
PMI conducts a move-out inspection and provides an estimate to return the property to rentable condition (emailed within five days). Written owner approval is required to begin repairs.
How long will it take to place a tenant?
PMI aims to place a qualified tenant as soon as possible but cannot guarantee an exact timeline. They prioritize minimizing vacancy and will work to prepare a qualified tenant promptly.
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