The Station at Brighton

Reviews

• HP

  hiten patel

  Aug 27, 2026
  3.0
  Subject: Concerns About Gym and Facility Maintenance The atmosphere and overall environment are good, but there are several maintenance and cleanliness issues that management really needs to pay attention to. The gym is often very dirty, and it seems like it may only be cleaned once a month or every couple of months. The pool sticks have been broken for years and still have not been replaced or repaired. There are also issues with the valet trash service. People seem to put their trash out whenever they want, and if you are lucky, it gets picked up. Otherwise, you may come across warning notices about violations. This creates an unpleasant smell in the lobby and makes the overall environment less enjoyable. There are also some basic items in the gym that have not been maintained. For example, the handle for the pull-down bar has been missing or broken for about six months, and despite being reported, it still has not been addressed. The gym used to have rugs or mats available for cleaning and maintaining the area, but recently it seems like no one is paying attention to these basic cleaning needs. Unfortunately, there have even been occasions where cockroaches can be seen in the gym. This is very concerning and suggests that the cleaning and pest-control situation needs immediate attention. I really like the atmosphere and would like to continue enjoying the facilities, but management needs to take these concerns seriously. Regular cleaning, timely repairs, proper trash management, pest control, and basic maintenance would make a big difference. I hope management will look into these issues and take action soon.
• CG

  Catalina Giardina

  Aug 23, 2026
  5.0
  My AC we out Saturday night and I put in an emergency service first thing in the morning and had not heard anything. I had to call again and they said that they would send somebody out. Mind you my apartment was probably 97° and not shortly after the second call Mitch came by quickly fix the issue efficiently.Thank you so much for taking your time Mitch you were such a pleasure and I hate that I had pulled you from your Sunday plans! But it was much appreciated! And told us to don’t hesitate to reach out with any further issues!
• RM

  Rylee Mcintosh

  Aug 6, 2026
  5.0
  Me and my wife have had a great experience here! Paige, and the other staff have always been very helpful, and always ensure we have exactly what we need.
• LB

  Landon Borchardt

  Aug 5, 2026
  1.0
  I have genuinely enjoyed living at this apartment complex and, until recently, have had a positive experience. Unfortunately, the handling of an ongoing issue has left me extremely disappointed and feeling completely unheard. For nearly a month, the valet trash service has failed to collect trash from our building, yet residents are still expected to pay both valet trash and dumpster fees. If residents are expected to pay for these services on time, management should be equally accountable for ensuring they are actually provided. At the very least, residents should not be charged for a service they are not receiving. What has been most frustrating is the lack of communication. Over the past several weeks, I have repeatedly called the property manager, left multiple voicemails with my contact information, and visited the office in person. None of my calls have been returned. Each time I ask for an update, I receive the same vague response that management has “reached out to the company” and is “working on it.” I have also been told the trash is not being collected because the elevator in our building is out of service. However, other buildings without elevators continue to receive valet trash service, making that explanation difficult to understand. This issue extends beyond missed trash pickup—it’s about accountability and customer service. Residents deserve clear communication, timely resolutions, and fair treatment. Ignoring concerns, failing to return calls, and continuing to charge for an undelivered service reflects poorly on the property’s management. I hope this review encourages management to address both the ongoing trash issue and its communication with residents.
• KD

  karah diehl

  Jul 15, 2026
  1.0
  *All the good reviews you see is about maintenance and how fast they come. Which they beg you to put this review in while they’re at your residence* Mitch is very nice though & God send. Probably the only good thing about this place. This place started off nice & steadily went down hill after new management took over. We recently moved & were hit with some fees for dirty oven essentials etc. We were told we had a month from receiving our itemized list of fees/damages to pay the balance. We received that on 5/11/26 and our move out date was 05/03/26 . We went to pay it within their 30 days on the 28th and everything was wiped clean and our account said 0$ balance. Called and inquired and was assured they’d talk to their “remote person bc she works from home” and that they’d contact us at the end of the day. NOTHING. We have to follow up everytime with these people & there’s only one girl working there. It’s so sad. We then received statements from wow cable company to return our box, but it was the box that was already in the apt when we got there in 2024. Once again another issue, we have called several times and nobody EVER answers at the Brighton . Then you have to email them and wait days for a response, if you even get one LOL. I’ve ultimately been charged non returned equipment fees and haven’t heard about anything with our account balance being at 0$ and our account being locked now that we’ve moved out. I wasn’t going to even leave a google review so that i could spare them, but the community is also very loud, dirty, and they do not respond with any kind of urgency ever. The maintenance crew are very sweet, but they beg you to put a review so all the bad ones go unnoticed. This is not the worst apartment complex in the world, but it isn’t worth the moneys you pay. Valet never comes, bird droppings everywhere, they want you to knock down birds nests down because it causes pests and we should be doing that as tenants to fix the issue (got this in an email lol) , they tell you to call 9-1-1 if you have children banging on your door multiples times on multiple days with video evidence. The person that got evicted beside me had nails, junk, trash, etc in the hallway for months because they moved out abruptly. The trash is still there to this day. They do not clean what so ever. Just overall a very annoying experience & even after moving out we are still dealing with these ppl because they can’t do their jobs. I highly do not recommend, even though the community looks very pretty on the inside . Update: We just received a collection in The mail for the bill that we had that we couldn’t even access & said to pay it now or our credits would be dinged. I also have to physically go get my wow cable box as well because Paige couldn’t take it since she’s the only one working. It’s had been over a whole month. This whole apartment complex is a joke, i would never ever recommend these people to anyone, especially if you’re military and leave the state. I’d also like to add my friends stay here & they’ve had to be moved due to pests & their new unit they are in AC has broken 4 times & they don’t even pay for the hotel for you to stay in DURING A HEAT ADVISORY MIND YOU.