The Crest at Berkeley Lake Apartments

Reviews

• TA

  TAUSIF AMLANI

  5 days ago
  5.0
  After booking into this appartment i came accross all reviews here n thought i was in trouble but after mov-in my perception changed....management is too good, they reacts on your complaints sometime soon sometime take time but based on sense of urgency as its a big society...they also organize numerous events, almost on every big days and take care of everything in prof. Manner. Kudos to Ms Kennella (K) and each and everyone in her team they work tirelessly to get things done.
• GV

  Genesis Velazco

  May 9, 2026
  5.0
  I have been living at The Crest at Berkeley Lake for 6 years, and it has truly been a great experience. The community is peaceful, welcoming, and the staff has always been very kind and helpful. I especially want to recognize Kanell King and Kathya Rivera from the leasing office for their amazing customer service, professionalism, and friendly attitude. They always make residents feel valued and welcomed. I definitely recommend living here!
• JB

  J B

  May 8, 2026
  5.0
  Kathya and Ms K are amazing. They have been the most attentive and supportive leasing staff I’ve ever experienced. 10 out of 10 would recommend.
• CG

  Claudia Trujilllo Guerra

  May 1, 2026
  5.0
  I had a great experience with Kathya Rivera. She was very diligent, attentive, and always quick to respond to any questions I had. She made the whole process smooth and stress-free. I truly appreciate her professionalism and dedication. Highly recommend!
• DD

  Daniel

  Apr 24, 2026
  1.0
  Luxury Apartments as mentioned on their advertising, NOT AT ALL . Do not expect much. I just moved in 3 days ago, and the experience so far is unpleasant to the limit. I can’t list all the details that I have to deal with on this department and the lack of interest from the property management. In fact that’s another sad story, meanwhile the leasing agent was working her best, the property manager tried to speak to me like she was talking to a child, no respect no empathy for me or her employee. I really hope this situation changes, since I will be here for a year or so. But honestly the quality of the units is deplorable and the way we has been treated is far from acceptable. Old/damaged cabinets, ROACHES everywhere, bad appliances and more. If you are a prospect check that everything they you were promised is listed, we were offered an apartment with washer and dryer and after we signed the contract we were told that those weren’t included and when I mentioned this “manager” arguments with me to the point that I left and when directly to buy a set.. just to show her that is not about the money is about been empathetic with your customer, approach people in a different manner and probably my review should be different. Poor management and that’s the reason this place is what it is right now. I will transform this experience for sure but do not come with big expectations.

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