2370 Main at Sugarloaf

Reviews

• JC

  Jayleicia Crawford

  Apr 24, 2026
  1.0
  Nice experience living there but when it comes to deposit being returned horrible . I have been reaching out to the property for about 2 months now regarding my deposit and getting the tiniest amount of support , help and information regarding not receiving my deposit. Absolutely unfair and unprofessional people work hard and pay their bills on time , any fees and keep units clean and when it’s time to leave they handle it as if none of that matters, very unfortunate.
• JD

  Jess Deresch

  Apr 22, 2026
  5.0
  I had looked at these apartments a few years back and while the staff member was polite, I felt a bit of uneasiness in the air. I’m very particular of where I live, the aesthetics and if it’s a healthy environment . I came for a tour again and Ayisha was very welcoming to my mom and I. After doing a small tour , I was sold. I needed something that could get me to work , but also have the convenience of being a short distance to get to family. My apartment is great and maintenance was very quick to take care of issues when I did my checklist. I feel a sense of peace and coming back to my stomping grounds. Looking forward to how this year goes. Would recommend.
• FJ

  Fernando Jimenez

  Apr 12, 2026
  5.0
  Excellent care and outstanding customer service
• AS

  abebaw shiferaw

  Mar 22, 2026
  5.0
  The maintenance team @2370 has been consistently excellent. Requests are handled quickly, and the quality of work is top-notch. The staff is courteous, respectful, and always ensures everything is completed properly. Thank you for providing such reliable and professional service.
• JR

  Jacob Ross

  Mar 9, 2026
  1.0
  Ironically I see a comment from another resident last month that had the same experience as I did with 2370 charging them for their “carpet damage” upon move out so here’s my experience. I will start this by saying I’ve never left a negative review for a company, apartment complex etc. 2370 Main St. & Asset Living has changed that. To start, we were told that all units were being transitioned from carpet to hardwood when we moved in. When we toured the model unit available at the time, they said that the unit we were leasing would be hardwood. Upon move in, we walk upstairs to find our unit is carpet. Instead of making a big deal we just let it be as it didn’t bother us and it wasn’t worth the hassle as our moving truck was already on site. Fast forward, 3 days after we moved out we received an email saying we owe $700 on top of them keeping our security deposit for…..replacing the “damaged” carpet.No wonder they’re going to hardwood in all the units….. I tried to get some clarification on the matter and I was sent back and forth between the leasing office and the assert living rep blaming responsibility on each other. I would recommend staying away. This is my 5th different apartment complex and have never had any kind of issues like this in the past. Some other negatives to note, They were running a referral promotion in their website the month after we moved in at which our friend signed a lease and put us down as their referral. We never received the $500 payout. The valet trash service that is a mandatory charge is the farthest thing from a luxury service. You are only allowed to place trash outside your door within a 2 hour time window, otherwise you will get a $50 fine for each occurrence. Additionally, if you place more than 1 bag out at a time, it’s a $50 fine. If you don’t place the bag in a unit provided trash can, it’s a $50 fine. Hopefully your unit provided trash can doesn’t still have the previous tenants loose trash in it like ours did… oh, and the service isn’t optional. Also, watch your step in the stairwells, when a bag rips, expect its contents to hang around in the stairwells for a month Also, I am not interested in a phone call with an employee in attempt to resolve the situation unless you’re going to remove this $700 garbage charge.