Exceptional service but the conditions in home wasnt appealing to me!
AK
Amanda Knight
Sep 9, 2026
I just recently had an issue with my ac unit and I made a maintenance request on the portal. Which was very easy to navigate btw.(for context this was at like 10:30pm) I got a response from a human (not a bot) first thing the following morning. A technician came out and had to order a replacement part for the unit. I was stuck having to wait out the holiday weekend. So in the meantime while I was waiting for the technician to come back the management office lady Rowena sent someone out with a brand new window unit for my upstairs main bedroom. I’ll admit without it I wouldn’t have been able to stand the heat. That was really thoughtful and appreciated especially since we’d been having heat advisory’s all week. The technician came back a day early and completely fixed my ac unit. Very happy with the help I received and how fast everything got fixed even on a holiday weekend.
AR
Alfredo Rosa
Sep 3, 2026
Disappointed in service and response. The company requests information from property owners. I provided my SSN to an individual by the name of Nico over the phone due to concerns of sending this information via email. Nico could not provide a secure method other than email. He stated a different person would reach out and email me the management agreement. A week goes by and no response. I reach out again and Nico states an Andrea will be contacting me. Another week goes by and Nico sends a text stating he lost my SSN. When I speak to him on the phone and express my concern about providing it again he becomes annoyed and rushes me off the phone. Informs me he will tell 'them' I don't feel comfortable providing my SSN. Its concerning I experienced this attitude from Nico, when he was the one to lose my SSN and admitted if I gave it again he was going to pass it along via a Slack channel. I would expect a business such as this to handle consumer personal information in a much more secure manner. And of course the business still hasn't reached out with the management agreement. This process has taken over a month to get this point and the rental has sat vacant for the same amount of time as a result. Hopefully others have better luck setting up property management with this company.
AT
Anthony Taylor
Aug 14, 2026
I want to take a moment to recognize Chel Manliswe, Leasing Director at Sapir Realty.
Chel has consistently stood out to me through her exceptional communication and responsiveness. Whenever I call, she takes the time to speak with me, and when I reach out by email, she is remarkably prompt in getting back to me.
What I appreciate most is her consistency. She is accessible, responsive, and attentive, and she makes every interaction feel genuine. In a position where timely communication can make such a difference, Chel truly stands out.
I’m grateful for the professionalism and consideration she has shown me throughout my interactions with her. Chel is someone who genuinely makes an impression, and I believe that kind of exceptional service deserves to be recognized.
Thank you, Chel! Keep up the amazing work you’re doing in representing the brand!
MJ
Mimi Johnson
Aug 14, 2026
I love this company!! Anytime I need anything even down to maintenance they are right on it. Rowena assisted me this time and she is a sweet soul. She overly communicated and followed up and made sure I was taken care of. Thank you for everything