Parkway Grand

Reviews

• RF

  Rebecca Fuentes

  6 days ago
  5.0
  Qua is WONDERFUL! Efficient and very personable! He listens to all my needs about the apartment or the complex. Very detailed, he deserves a promotion✨
• TL

  tamarius lawrence

  Aug 3, 2026
  1.0
  The worst apartment i ever stayed in lied on my least on what I suppose to pay I brought it to there attention they said somebody made a mistake and refuse to go by what the least say
• CC

  Cecilia Coles

  Jul 31, 2026
  5.0
  I have to tell you from Beginning to the End the staff at Parkway Grand have been amazing. Starting with Qua Reid then tag team with Sherri Anderson & Supervisor Charae Reagin they all were very pinnacle in making this move smooth even through the bumps in the road. They guided us every step of the way. I could not ask for a better Leasing Team.
• NJ

  Nickole Jackson

  Jul 3, 2026
  5.0
  THE BEST CUSTOMER SERVICE!! I had the pleasure of interacting with Sherri and she made my emergency situation turn around to a seamless process. I explained that my sister was looking for an apartment ASAP (within 3 days) and Sherri found it. Everything my sister was looking for from location, amenities and price she got. Sherri was definitely our “SHERO”! I spoke to Qua on the phone and he was VERY pleasant and helpful, didn’t make me feel as if I was bothering him with my questions, that’s a plus! My sister said that everyone in the office is pleasant and she is happy to have that I found Parkway Grand! I will recommend Parkway Grand to all my family and friends looking for a nice place to live! Keep up the GREAT work Sherri🌟🌟🌟🌟🌟! Thank you again for taking care of my sister!
• AR

  Alethia “LoveLee” Rivera

  Jul 1, 2026
  1.0
  Good day! I WAS scheduled to move into my apartment August 4th. First, I want to say thank you to Qua for finding the apartment that is where the good feels end. Sherri Anderson WAS why I decided on the very day that I took the tour to move to Parkway Grand. She and the rest of the unprofessional, uncaring and lax office is now also the reason I cancelled out of that horrible place. Trying to keep it short - I received a quote on June 14, 2026 and it has been downhill ever since. The Property Manager did nothing, Charae, I believe her name is. I was given the wrong links to upload financials, ids etc. Qua found an apartment for me that was NOT READY on the day of move in. The apartment I was offered instead had bugs EVERYWHERE, it was not clean, there were full sized roaches in the refrigerator, the cabinets peeling, and the appliances look like they came from a junkyard. Now I understand the negative reviews regarding old appliances, safety, and not being able to get anyone on the phone 95% of the time. I witnessed several tenants complaining about broken ACs and no one answering their maintenance requests in a timely manner, keys given to persons who did not even have their cashier's check, yet given the keys all the same. I will be reporting all of this with all of the proof that I have of this noncompliant, unprofessional staff, and having the NERVE to tell me to calm down when nothing was done on the day of my actual move. Consistently asking me the same inane questions over and over after they've already been answered. This has been hands down the WORST experience I have ever had in my life from beginning to end with an apartment complex and that is saying a lot over a 30 year span. Let's also talk about how unprofessional the 3 office staffers are with Sherri imparting how her co-workers Qua and Charae do not like her, and they are "besties", and also that the regional manager is best friends with Charae, so she has no relief there and he lets Charae do whatever she wants with no consequence. Now why, I ask you would that be something to tell a potential resident. Awful, awful people and horrible place to live. I would not recommend Parkway Grand to my very worst enemy. Please spare us all your empty platitudes about how you are sorry about my experience and all of that. There is only one thing that could be done and that is the refund of my $150 admin fee that Sherri had the nerve after not having my apartment ready on moving day, the nerve to say that it is nonrefundable. Oh my goodness. If I could give negative 5 stars, I absolutely would.