I had an extremely disappointing experience with this apartment complex, and based on the way I was treated, I would not recommend it to anyone.
The biggest issue was the staff and the complete lack of professionalism. Communication was terrible, concerns were not handled properly, and instead of feeling like a resident or customer whose concerns mattered, I constantly felt ignored and disrespected. Dealing with the management became unnecessarily stressful because it was difficult to get clear, consistent, and reliable information.
My experience with William was especially frustrating. I found him to be extremely unprofessional in the way he communicated and handled the situation. There were things I was told that later did not appear to match what actually happened, which made me feel misled and caused me to lose trust in anything I was being told. When you are dealing with someone’s housing, finances, and living situation, honesty and clear communication should be the absolute minimum expected from management.
Instead of trying to resolve problems professionally, I felt like there was a lack of accountability and very little concern about the experience I was having. When I raised concerns, I expected someone to listen, explain the situation clearly, and make a genuine effort to find a solution. Unfortunately, that was not my experience.
The entire situation left a very negative impression on me. A professional apartment management team should treat residents and potential residents with respect, communicate honestly, keep their word, and take responsibility when problems happen. I did not feel that those standards were met here.
I normally do not like leaving reviews like this, but my experience was bad enough that I believe other people should know what they may be dealing with before deciding to live here. I strongly encourage anyone considering this apartment complex to ask plenty of questions, get everything in writing, carefully review anything they are told, and keep records of all communication.
Overall, this was one of the most frustrating and unprofessional experiences I have had dealing with an apartment complex. The way the situation was handled, particularly my interactions with William, completely destroyed my confidence in the management. I expected professionalism, honesty, communication, and basic respect, and unfortunately my experience fell far below those expectations.
TH
tamam haile
Aug 19, 2026
This apartment is suck,please be aware when you move they scam you with a bigmoney,l leased for 17 months and before I renew i start asking to change some stuff
I have kids ,unfortunately in my unit there is heat problem, eveny time I called them they just fix it Temporarily and not working again I spent the whole winter like that and carpet was smell bad,they refuse to fix .I start asking 90 before either change new unit or fixing those stafe that they "yes we can that before the lease term start "when one month left ,I went office to either fix it or change new unit, they said we can not fix it
So I start looking another unit unfortunately I found it..I return the key and key and finalized the key, after a month they fix the whole work like everything as new and own me $1377,that's my whole month rent.they very crazy...
Don't move to this apartment at the end of your leaset end and you think to move to different apartment they gonna rob you and fix everything thing unit the they report all that money in your credit..please be aware this place..