The Highland

Reviews

• RB

  Raquel Black

  2 days ago
  1.0
  This has been the worst rental experience I've ever had. From my very first walkthrough with Bailey, I pointed out several issues with the apartment, including a bathtub that appeared dirty, a bathroom light that wasn't working properly, a poor paint job, an old and dirty stove, rusted fixtures, and other maintenance concerns. I was told there was nothing that could be done. Unfortunately, I had already given up my previous apartment, so I had no choice but to move in. I remember crying because I couldn't believe I was paying so much for an apartment I was so unhappy with. Months later, after I emailed corporate, many of those issues were finally addressed. That made me wonder why Bailey couldn't have helped resolve them before I moved in. I also chose this property because it advertised itself as a secure, gated community. However, the entrance gate is constantly broken, and the fitness center door lock remained broken for months until I brought it to management's attention. Residents are charged for common-area amenities like electricity and cable, yet the clubhouse is often unavailable because it is reserved for outside rentals. I also had an incident where I requested that management review security camera footage for my own peace of mind. I was told that only law enforcement could access the footage, which I understand. However, I expected at least a phone call from the property manager to show concern or follow up. Instead, I felt dismissed and met with indifference. Based on my experience, I cannot recommend this property to anyone looking for a secure, well-managed community. As a single Black woman paying these high rental costs on my own, I often felt that I was treated differently and unequally. While I can't know the reasons for every interaction, that was my experience, and it left me feeling unwelcome and unsupported throughout my time here.
• CC

  Christina

  Jun 24, 2026
  5.0
  Superb experience living here 2 years! Absolutely no complaints! Clean and safe.
• SF

  Stephanie Flint

  Apr 28, 2026
  5.0
  Highly recommend!! Cristina (Leasing Manager) is great to work with! During the application process she answered every question and was very patient with our many many questions. Beautiful apartments and very well maintained.
• JJ

  Jacqueline

  Apr 14, 2026
  5.0
  Beautiful community! Toured with Cristina - she was amazing! Very friendly and professional.
• MQ

  marziya Qasem

  Apr 9, 2026
  1.0
  I’ve had a very disappointing and frustrating experience with the property at this location. we were tenant at this place for 2 years and not any damage we kept clean and nice no pets no smooking only 2 person, when we moved out we give them back the apartment clean, they charged us for no reason. more then $300 Please, if you go sign contract and trying to live in this place, be EXTREMELY Carful.