MS
Megan Stearley
Sep 4, 2026
Definitely recommend living here!! I love the location and how secure I feel in the apartment. The manager, office staff and Maintenance are always so helpful!!!!
KB
Keziah Nicole Brunson
Aug 31, 2026
I lived at The Highland for 3 years from day 1 through move out the entire staff was phenomenal. Leasing was easy I walked in for a tour filled out the application and was able to get approved. It was easy convenient. Staff were nice. Helpful answered all my questions so I felt very comfortable with my decision to move Forward with leasing with Highland. Amenities were not only beautiful, but always well kept and clean 24hr access to the gym and clubhouse really great. Car was the wraparound porch on their two bedroom two bath units. I had a beautiful view overlooking the Augusta skyline. The location is a plus. The maintenance team, extremely responsive and friendly when they were coming into my unit or whenever I saw them on the ground overall 10 out of 10 experience would recommend to anyone that I know is looking.
RO
Rhonda Owens
Aug 24, 2026
Brandin is the best and Layla is very helpful and makes things happen!
Overall, I enjoyed living here; however, there were several things that made the monthly rent difficult to justify.
Parking was a nightmare. Residents were told to park in specific lots, but the designated areas were not clearly marked with signs. If you parked in the wrong lot, your vehicle could be towed. The gate was also constantly broken and seemed to be out of service more often than it was working.
One positive was maintenance. Whenever I submitted a request, they were very responsive and came out quickly to address the issue.
Unfortunately, the biggest nightmare was the move-out process. I was charged several small fees, including a $35 move-out fee. When I called to ask about the charge, Mason couldn’t explain why I had been charged and instead told me to contact corporate, which I found very frustrating. I had to repeatedly call just to get answers about my move-out charges, and days would go by without anyone returning my calls.
I also specifically requested to do a walk-through of my apartment with the manager. However, the manager completed the walk-through without me and without notifying me that it was taking place. I found this extremely frustrating, especially considering I had specifically asked to be present.
On top of that, you have to call a corporate number just to pay your final statement. I found this extremely inconvenient and honestly don’t understand why residents can’t simply pay their final balance directly through the property or the same system used for regular rent payments.
Overall, while I enjoyed my time living here, the move-out experience, lack of communication, and inconvenient payment process made the ending unnecessarily stressful. Because of that, I would not recommend this property.
TS
Tiana Singletary
Aug 6, 2026
I lived here from Summer 2025 to Summer 2026. Overall, my experience was okay. The biggest advantage is the convenient location near I-20, restaurants, and fairly close to the medical district. The pool was nice, and the leasing office occasionally hosted resident events, although many were during normal working hours.
I took over a lease in a 2 br/2 ba apartment and did not receive a formal move-in walkthrough. However, the tenant before me did leave the room/bathroom clean for me upon arrival & left the keys on the counter. When I started moving things in, I noticed a SMALL tear in the bedroom blinds but didn't think much of it since it was already there. At move-out, my roommate and I were charged $150 to replace the blinds despite having photos (see screenshots below) showing the damage existed before my official move-in date. RIDICULOUS! Otherwise, we left the apartment in excellent condition.
If you're considering living here, the location is definitely a plus. Just make sure to do a thorough move-in inspection and take photos of everything, especially if you're taking over an existing lease. The location is great, but I don't think the price, amenities, and move-out fees are really worth it.