The Highland

Reviews

• TS

  Tiana Singletary

  Aug 6, 2026
  2.0
  I lived here from Summer 2025 to Summer 2026. Overall, my experience was okay. The biggest advantage is the convenient location near I-20, restaurants, and fairly close to the medical district. The pool was nice, and the leasing office occasionally hosted resident events, although many were during normal working hours. I took over a lease in a 2 br/2 ba apartment and did not receive a formal move-in walkthrough. However, the tenant before me did leave the room/bathroom clean for me upon arrival & left the keys on the counter. When I started moving things in, I noticed a SMALL tear in the bedroom blinds but didn't think much of it since it was already there. At move-out, my roommate and I were charged $150 to replace the blinds despite having photos (see screenshots below) showing the damage existed before my official move-in date. RIDICULOUS! Otherwise, we left the apartment in excellent condition. If you're considering living here, the location is definitely a plus. Just make sure to do a thorough move-in inspection and take photos of everything, especially if you're taking over an existing lease. The location is great, but I don't think the price, amenities, and move-out fees are really worth it.
• RB

  Raquel Black

  Jul 5, 2026
  1.0
  This has been the worst rental experience I've ever had. From my very first walkthrough with Bailey, I pointed out several issues with the apartment, including a bathtub that appeared dirty, a bathroom light that wasn't working properly, a poor paint job, an old and dirty stove, rusted fixtures, and other maintenance concerns. I was told there was nothing that could be done. Unfortunately, I had already given up my previous apartment, so I had no choice but to move in. I remember crying because I couldn't believe I was paying so much for an apartment I was so unhappy with. Months later, after I emailed corporate, many of those issues were finally addressed. That made me wonder why Bailey couldn't have helped resolve them before I moved in. I also chose this property because it advertised itself as a secure, gated community. However, the entrance gate is constantly broken, and the fitness center door lock remained broken for months until I brought it to management's attention. Residents are charged for common-area amenities like electricity and cable, yet the clubhouse is often unavailable because it is reserved for outside rentals. I also had an incident where I requested that management review security camera footage for my own peace of mind. I was told that only law enforcement could access the footage, which I understand. However, I expected at least a phone call from the property manager to show concern or follow up. Instead, I felt dismissed and met with indifference. Based on my experience, I cannot recommend this property to anyone looking for a secure, well-managed community. As a single Black woman paying these high rental costs on my own, I often felt that I was treated differently and unequally. While I can't know the reasons for every interaction, that was my experience, and it left me feeling unwelcome and unsupported throughout my time here.
• CC

  Christina

  Jun 24, 2026
  5.0
  Superb experience living here 2 years! Absolutely no complaints! Clean and safe.
• SF

  Stephanie Flint

  Apr 28, 2026
  5.0
  Highly recommend!! Cristina (Leasing Manager) is great to work with! During the application process she answered every question and was very patient with our many many questions. Beautiful apartments and very well maintained.
• JJ

  Jacqueline

  Apr 14, 2026
  5.0
  Beautiful community! Toured with Cristina - she was amazing! Very friendly and professional.