Windsor Hall

Reviews

• DJ

  Dethera Jackson

  Jun 24, 2022
  5.0
  Amazing location and awesome staff they are all kind and helpful. Amazing place to live overall.
• HH

  Hannah H-S

  Jul 8, 2019
  3.0
  Overall an OKAY place to live. The apartment I lived in for 3 years was spacious and worked well for while I was in college. We had some problems with the management however. First little to nothing was done about parking issues the entire time I lived here. Every single day multiple cars parked in the fire zones and made it incredibly hard to drive past. There were times I had trouble even pulling into the complex due to the illegal parking. This was dangerous due to the traffic on Peachtree rd and when I complained nothing was done. There was one week where cars were ticketed but it stoped after a couple days and the cars were back to parking in the road with no consequences. Next when signing my last lease which was due for resigning at the end of December I began emailing the office about resigning in early December. I didn’t get a response till a week into January. I ended up signing for January 15th meaning I lived here for half a month under no lease even though I did everything I could to sign it for the end of December (this was also submitted into the system wrong saying may last lease ended in March). Then when I resigned it I was given my rent bill that was $300 more than it should’ve been. I had to personally go to the office to get this fixed. The manager had miscalculated my rent. The complex went through three mangers in the three years I lived here, making consistency incredibly hard. By the last few months I began to have to call the parent company because countless emails and calls were going un-replied (calling about paying rent and questions about the moving out process). Lastly, towards the middle of my last year here we began having a small roach problem. I made sure the kitchen was clean every night and had a Roomba that vacuumed daily. Due to this we figured it would be an easy fix and probably just due to the summer rain we had been getting. We submitted a maintenance request through the app as we were directed to do. After getting various emails from maintenance saying it would be “sometime this week” or “today or tomorrow” after ten days our small roach problem was getting worse. We had to threaten to get our own exterminator and send them the bill until they actually came to do anything. After this we received a letter on our door about the next steps for the exterminator along with a message on the paper telling us that it was a lease violation to have a dirty apartment. I found this incredibly rude as I always kept the home tidy and clean and even the manager had complemented my home when they came in during the initial spray. The problem never got any better and we had a massive infestation by the time we moved out. We DIY treated the apartment multiple times a week in hopes that the roaches wouldn’t move with us. When we tried to hire an exterminator on our own dime the front office told them to leave and that we couldn’t have our own pest control come out (nothing in the lease about this). The last time one of their exterminators came to “treat” the place we were told there were reports of roaches all over the complex. Again this was a great location however, during the lockdowns it was nice to walk around buckhead at night without having to drive anywhere. The complex was also very safe. I never felt unsafe while here (though I was on the third floor), we did have a car break in once, but since theres no gate I don't think this is on the complex. The neighbors are mostly families and it's very quiet the majority of the time. So overall the complex was fine. The price is great for the area, but office staff was hard to work with and I wouldn't recommend if you're able to get somewhere else. (but the maintenance man Mike was a pleasure to work with and takes pride in his work. I would hire him now if I didn’t move so far!)
• BL

  Beata Lech

  May 2, 2017
  5.0
  This is my second year living at Windsor Hall and it's simply the best. Yes, the apartments are older and have their challenges, but you absolutely can't beat the price and the personal,family feel this apartment complex has. Mike and Evelyn are wonderful and they treat you with care and respect. Many apartments are very impersonal and you feel like just another apartment # , that's not the case here. That is very rare and I am lucky to have found this place! It's charming, unique, has a homey feel to it. Most of all, it's not pretentious or full of itself.
• DP

  Don Pirone

  Apr 13, 2017
  5.0
  Location is amazing, you won't find a place within half a mile for less than twice what's charged here. Service is impeccable, Mike and Evelyn will drop what they're doing to make sure your needs are attended to. I couldn't ask for a better place to live.