The Harrison

Reviews

• BT

  Brandon Thompson

  Jun 27, 2026
  1.0
  Do not rent from The Harrison until you read this. I lived here, and it nearly cost me my health. From July through October 2025, I reported water intrusion, mold, and ventilation problems repeatedly. Management's "fix" was to paint over active mold. The unit stayed hazardous, and the maintenance records documenting my complaints later disappeared from my resident portal. It got bad enough that I ended up in urgent care twice, needing prescription medication and an inhaler just to breathe in my own apartment. When I informed management I was leaving because the unit was uninhabitable, they never offered me another unit. My move-out date was changed without my consent, and a signature I did not write appeared on my paperwork. They acknowledged in writing that I was owed a refund for unused rent — then never paid it and sent the account to collections instead. I still have not received that refund. I told them explicitly not to enter my unit. They entered anyway and altered it while my belongings were still inside. The photos attached to this review show the condition I came back to — judge for yourself. One more thing worth knowing: while I was still living in this unit — sick, surrounded by mold, and getting nowhere with management — they asked me to leave a positive review of this property. Keep that in mind when you read the glowing ratings here. A code enforcement complaint was filed with the City of Sandy Springs regarding the condition of this unit, and this matter is now being pursued through formal legal channels. To management: the appropriate place to resolve this is in response to my written correspondence, which remains unanswered. Emailing me an invitation to "reach out" after I posted this review, while my documented complaints went ignored for months, is not a resolution. To future residents: protect yourself. Read every document before you sign. Keep your own copies of everything. And look closely at how this property handles real health and safety complaints, because mine were ignored until I had no choice but to leave.
• ND

  Naomi-Love Dixon

  Jun 13, 2026
  5.0
  I've lived here for five years and I'm still happy here. I stayed because this place has been good to me. It's quiet, my neighbors have never been an issue, and the location is convenient to both my school and my job. Maintenance has been great. Whenever something needed fixing, they handled it right then and there instead of leaving me waiting. My kitchen is hands down my favorite feature of my unit. The leasing staff has always treated me well too, especially Joann, Madison, and Tony. They've been kind and helpful to me over the years I been here.
• NN

  Nicole

  Jun 9, 2026
  1.0
  Pt 2. The Neighbors- at least mine-are extremely filthy. Especially my upstairs neighbors (definitely where the roaches come from) who tend to leave about 3 to 4 bags of trash at once all from their apartment- right in front of the walkway! Even on holidays, when we're supposed to take trash ourselves. They're also extremely loud and immature, and for some reason use their 7 year old (who is more than capable of being quiet- I know I was at 7) as an excuse to justify the banging noises/ screaming/walking around at 2am. Which I know is not all from a kid. Especially since they have multiple male Visitors coming in and out, and are heavier set people. I could go on for hours about how terrible this apartment is, and also that their cheapest 2b apartment after fees is roughly 1600 a month. Which might not sound bad, but then they force you to partner with GA power (a soul sucking demon of a business), which shoots your power bill up about $300 a month for two people with minimal energy usage, then heat is of course separate so you have to open another account which will cost you about another 2/300 a month, and I'm guessing the same for A/C (haven't made it that far yet- wish me luck), and also like I said especially since everything leaks- expect your water bill to keep doubling. Ours was about $10 the first month. Now it's at $100 5 months in. Isn't that so cool? Don't forget you need groceries, and gas, which costs anyone a fair amount of their money. So after you add up the 1600 (or more) for base rent- that includes community fees for a terrible community that doesn't do anything, plus about 5/600 in other bills for the apt, plus the doubling water bill, plus things anyone needs like food and gas... where does that leave you? Is it worth it? Update: the ceiling in the bathroom of 38B started leaking and they had to bring someone in to tear a hole in the roof (and bash in the rude upstairs neighbors bathroom tiles… lol) to see where it was coming from, the original person who found the leak did not come back the next day, but the next person who did, said they couldn’t find the leak so they just patched it and went on with their day (so this will happen again!) Also, the master bathroom leaks as well but no one fixed that. Getting moved out of this mold and big infested apartment after fighting with the manager who LOVES to lie, she might not be around for your tour since they change management every month, but her name is Noelia, she’s extremely rude and like I said a huge liar.. and just fyi- pest control hasn’t visited a single time but definitely needed to.
• NN

  Nicole

  Jun 9, 2026
  1.0
  Pt 1. If you like paying upwards of $2,500 a month for an apartment with bugs, mold, broken appliances, incompetent staff and inconsiderate neighbors, then this is the place for you! I've been here 5 months now, since August 2025, counting the days until my 15 month lease is up. This is one of the worst apartments you can get for so much money. Worse than most section 8 housing. Not only do half the appliances break or quit on you, maintenance staff makes everything 500x worse. God forbid you need something fixed, they are definitely not vetted to repair ANYTHING. It's just a bunch of men playing with tools, trying to seem like they know anything at all. They've yet to fix a really bad leak that's been there for over 2 months now, so our water bill is just doubling on this already expensive and not worth it apartment. Other than that, apartment 38B (and I'm assuming others in the area) is riddled with mold, has sagging ceilings over the toilet (water damage that was covered up), has cracks in the patio door (great for heat/air to get out and bugs to get in!), it's also missing a chunk out of the kitchen floor- like someone literally took a bite out of it, fridge is breaking, the oven is filled with rust and drops rust from the exhaust INTO the oven (yummy!!) which is rusted out as well, the filters for heat/air haven't been cleaned probably since being put in, we got a replacement for a dishwasher since the old one never worked once, and there's a bunch of white filler stuffing just hanging out of the side of the dishwasher- which also broke because it wasn't put in right!! Bugs have been a huge issue as well, along with a bunch of roaches, there are also soldier fly larvae that can constantly be seen just moving around on the ground- no idea where they're coming from. We even sprayed our own bug killer around all the gaps (which there are TONS of gaps for bugs to hang around) but they still just keep showing up! I probably kill and pick up about 1 a day on a good day. Spiders have also been a lesser issue-mainly cellar spiders which are of course everyone's favorite. There's no type of cleaning before move in. We had to essentially fight to get new carpet because it was disgusting- to which we were told "well it'll be vacuumed" I think when our leasing agent saw the "yeah we're gonna back out" look on our face he decided to put in new carpet. Also, they gave away the apartment we toured and were scheduled to move into (which was definitely nicer than the one we're in) and then took 2 weeks after the one were in now was supposedly move in ready to get us moved in because... no idea! We moved in the day they replaced the carpet (great for a pregnant woman who had to sleep in an off-gassing, cat piss smelling room for weeks). Maintenance and staff are extremely unprofessional-took us probably 3 months to get a mail key? Which we still receive past tenants mail. I've sent about 6 emails to staff about these constant and various issues and they've started ignoring me altogether. The people are completely unqualified to be running or fixing anything at all. Especially when it comes to other people's lives.
• RC

  Rashay Cobbs

  Jun 5, 2026
  1.0
  If I could leave zero stars I would. I would strongly caution anyone considering The Harrison Apartments in Sandy Springs, GA. My experience has been one of the most frustrating and stressful rental experiences I've ever had. The biggest issue was a rodent infestation that took nearly two months to properly address. No resident should have to live with rats in their home, especially when paying luxury apartment prices. What made the situation even worse was the lack of urgency from management. Despite multiple complaints and repeated follow-ups, I constantly felt like I had to chase down answers and advocate for basic habitability standards myself. I recently was dealing with ongoing HVAC issues that stretched across approximately six months. During a winter storm, my twin children and I were left without heat for four days. When maintenance finally responded, the system was supposedly repaired, but the problems never truly went away. The HVAC unit continued making loud disruptive noises, cycling on and off randomly, and failing to maintain proper temperatures. Later, the air conditioning completely stopped working, leaving my family living in temperatures that reached 82 degrees inside the apartment. Despite numerous maintenance requests, office visits, emails, and phone calls, the issue dragged on for months with little sense of urgency from management. As documented in my communications with the property, the HVAC problems remained unresolved for an extended period, leaving my family without proper heating and cooling for months. The washer and dryer situation was equally unacceptable. I went approximately five months without a functioning washer and dryer in my apartment. During that time, I was forced to spend money and time at laundromats just to make sure my twin children had clean clothes for school. Even property staff acknowledged the issue had been ongoing and unresolved. What stands out most is the revolving door of management. During my time here, there were three different property managers who came and went. Every time I explained the serious issues affecting my family's quality of life—rats, HVAC failures, no washer and dryer, and other maintenance concerns—I was met with excuses, delays, promises, or indifference rather than meaningful action. There was a consistent lack of accountability and urgency. Perhaps the most disappointing part of the entire experience was being put in a position where I felt forced to sign a 15-month lease agreement in order to secure a different unit and escape the rodent-infested apartment. No resident should have to choose between living with rats or committing to a longer lease term simply to obtain safe and habitable living conditions. Throughout this experience, I repeatedly had to visit the leasing office, send formal emails, document problems, and demand updates. I should not have had to fight this hard for basic maintenance and livable conditions. A family with young children should never be left without heat during winter, without air conditioning during the summer, without laundry appliances for months, or dealing with a rodent infestation for weeks on end. The Harrison's marketing may look appealing, but my experience was defined by unresolved maintenance issues, poor communication, management turnover, lack of urgency, and living conditions that often felt unacceptable. If responsive management and timely maintenance are important to you, I would strongly recommend looking elsewhere.

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