The 500

Reviews

• SB

  Soupy BK

  6 days ago
  3.0
  There are a few positive and negative things about my experience as a resident since moving in a couple of months ago. Some things are understandable while others are not. The red line for me as a resident was having to take a day off of work in order to get an important issue resolved by management. It’s apartment living, but management just needs to stay on top of quality of life policy enforcement: trash, fireworks, quiet hours, balcony cleanliness and tenants with multiple vehicles. I still recommend this property to friends because the units are decent, and management makes a concerted effort to work with residents around their rent, questionable charges, and some special requests. They also do a lot of community engagement activities.
• TH

  Thea Hudson

  Aug 10, 2026
  4.0
  I've been here for many years. Property Managers come and go but overall, it stays pretty consistent. Location is great for me, good storage within apartments, maintenance requests handled in a timely manner and I enjoy a patio and patio entry.
• VK

  victor kuma

  Aug 10, 2026
  5.0
  I have been at the 500 coming up to 4 yrs now and my experience has been exceptional. Maintenance response is exceptional as well. So overall I am content.
• DB

  Duane Brooks

  Aug 10, 2026
  4.0
  Quiet enough sans construction upgrades as of last few months and being next to freeway. Staff are polite nice and respectful. Work orders and repairs have been timely as I’ve been here for 3 years plus. Traffic is still midtown traffic on any given day 9-9 365.
• RD

  Ricardo De Jesus Davila

  Aug 10, 2026
  3.0
  A Once-Great Community That Has Lost Its Way When we moved into 500 Northside Circle NW in February 2024, we were genuinely impressed with the community. It was a beautiful apartment complex, the residents seemed to get along, and the amenities were always well maintained and enjoyable. Even the amenity fee included with our rent was reasonable and manageable. At that time, we really felt like we had found a great place to call home. Unfortunately, fast-forward to 2026, and the community has changed considerably—and not for the better. The leasing office staff who were here when we moved in are no longer here, and the current staff does not provide the same welcoming atmosphere. Customer service feels very different now. The staff often seem unfriendly and unapproachable, and even when there is a smile, it can feel more forced than genuine. That personal connection with residents seems to be missing. I do want to give major kudos to the maintenance team. They are absolutely extraordinary. They are professional, knowledgeable, well-trained, and responsive. Whenever we have needed something repaired, they have handled it quickly and efficiently. The maintenance staff deserves recognition for the excellent work they continue to do. The pool, unfortunately, is another disappointment. Every summer, when residents actually want to use it, it seems to be closed almost as much as it is open because of repairs or maintenance issues. I honestly don't understand why some of these repairs aren't addressed during the winter months when the pool is already closed, but that's probably why I'm not a leasing agent! There are also increasing issues with trash and cleanliness. Garbage is sometimes left in the middle of the islands and common areas, and it seems like some of the community standards and protocols that were once followed are no longer being enforced consistently. It's honestly a shame because this is still a great location with a lot of potential. The community itself could be something special again, but it feels like things are going downhill—and they're going downhill quickly. I really hope management takes the concerns of longtime residents seriously and works to restore the sense of community, cleanliness, customer service, and pride that existed when we first moved here. And finally… Gianna, we miss you, girl! ❤️ You definitely left some big shoes to fill!