The 500

Reviews

• DA

  Don Ald

  1 day ago
  4.0
  ⭐⭐⭐⭐☆ (4/5) Overall, I’ve had a great experience living here so far. Everyone I’ve met has been friendly and welcoming, including the leasing staff, the property manager, and the courtesy officer. It also gave me confidence hearing that several employees actually live in the community themselves. The property is well maintained, and everyone has been professional. The only reason I’m giving 4 stars instead of 5 is because of an issue with one neighbor during my first few days here. While I was moving in, he approached my movers with an attitude because he believed the moving truck was too close to his vehicle. One of the movers politely explained that he was a professional and knew what he was doing. The following day, while my friends and I were outside, the same neighbor approached us about a noise complaint from the previous night. I explained that the courtesy officer had responded and advised me that the walls in the building were thin. The neighbor disagreed and told me he didn’t believe the walls were thin, even though he had previously said the music was vibrating his walls and keeping him awake. The conversation felt unnecessarily confrontational. After the conversation, he left. A short time later, he came back and apologized for the way he had approached us, acknowledging that he had come across as rude, which I appreciated. That same evening, another noise complaint was made. This time, I invited the courtesy officer inside my apartment so he could fully assess the situation and hear the volume of the music for himself. Because the neighbor said the noise was coming from the speaker closest to his bedroom, I went to the bathroom, removed my Sonos speaker from its dock, and brought it over to the officer so he could hear exactly what was playing. He listened to the music, touched the speaker himself to feel how much bass it was producing, and said it did not seem loud enough to be causing the level of wall vibration that had been reported. The officer also stated that this is apartment living and that, with apartment living, there will naturally be some noise that comes with having neighbors. He asked whether the volume had been at that level all evening, and I told him yes. We hadn’t turned it down before the officer came into our apartment because we didn’t believe it was excessively loud. Even so, we agreed to lower the volume out of respect for our neighbors. Aside from that experience, everyone in the community has been kind, respectful, and welcoming. I truly appreciate the professionalism of the staff and the courtesy officer. The reason I’m giving four stars instead of five is because of that experience with one neighbor during my first few days here. Other than that, I’ve genuinely enjoyed living here and hope to continue having a positive experience in the community.
• IO

  I Official

  6 days ago
  5.0
  Ask for Javier who works in the office- he is the absolute best! So knowledgeable, efficient, and kind.
• SC

  Sukanya Ctg

  Jun 29, 2026
  5.0
  So good...everyone is so friendly especially Jessica❤️❤️❤️❤️
• PU

  Precious Chinenyenwa Udechukwu

  Jun 15, 2026
  5.0
  Jessica from leasing was so hospitable and kind enough to take us on a tour even with a hurt ankle. She’s was really sweet and friendly.
• AO

  Ambrose-Igho Onome

  Jun 15, 2026
  5.0
  Jessica our leasing agent was so nice. She was respectful and welcoming. She answered all of our questions and even with an injured leg, she took us on a wonderful tour and was very thorough.