Link Apartments Grant Park

Reviews

• CH

  Cydney Henry

  Jun 30, 2026
  1.0
  I rarely leave reviews, but I felt this experience needed to be shared. First, I want to be clear that I understand the apartment community is not responsible for my guest’s vehicle being stolen. Crime can happen anywhere. My concern is how the situation was handled afterward. After the theft, I contacted the courtesy officer listed by the community. He returned my call but told me he was at work and that I needed to call 911. When I asked about the daytime courtesy officer, he said he didn’t know where that person was and told me to call back. I called again, left a voicemail, and never received a return call. I stayed on the property until around 9:30 a.m. waiting for the leasing office to open. Although the doors were unlocked, no one was available to assist at that time. Later, I contacted the leasing office to ask whether they were aware of the incident. I learned that the courtesy officer had never reported the stolen vehicle to the office. That was very concerning. I do want to recognize the assistant property manager Tracey who was kind, compassionate, and genuinely concerned. Tracey listened, apologized for what happened, and said she would discuss the incident with the property manager and the team to help prevent situations like this from being handled the same way in the future. Tracey was the only person who made me feel like the safety and well being of residents actually mattered. Unfortunately, my experience with the property manager Brant Bennett was completely different. When I met with Brant Bennett, he interrupted me before I could even finish explaining what happened. I asked him if he was aware of any vehicles being stolen, and he initially said no. However, later in the conversation, he mentioned that someone had told him about it, which made it seem like he was not being fully honest. I also asked what the purpose of having courtesy officers was, and he told me they were mainly for noise complaints and parties not for serious incidents like vehicle thefts or apartment break-ins. I even asked Brant Bennett if I can have a parking pass for my guest and he laughed even harder. Throughout the conversation, he appeared dismissive, even smiling while I was trying to explain a very upsetting situation. Whether that was his intention or not, it came across as though my concerns were not being taken seriously. I also asked for the corporate contact information so I could share my experience directly. Instead of providing it, I was told that he would forward my concerns himself. Again, I am not blaming the apartment community for the theft. What disappointed me was the complete lack of communication and follow up. No one checked to see if I was okay. The incident was never communicated to residents so they could be more vigilant. It felt as though the situation was simply brushed aside. Again thank you to Tracey for the kind words and support.
• H2

  H 2

  Jun 10, 2026
  5.0
  I highly recommend this apartment. The staff is exceptionally friendly, professional, and attentive. They are diligent in addressing residents' needs and consistently provide excellent service, making the living experience both comfortable and enjoyable.
• AD

  Alexis DuBose

  May 9, 2026
  5.0
  I visited the community this past weekend & had a great experience touring with Traci. She was extremely welcoming, knowledgeable & really personable throughout our conversation. Always a win for me :) the community itself is quaint, clean environment & it's clear that the team keeps up with its onsite amenities while the unit I toured mimicked exactly how my current home is as far as layout & floorplan goes. This is almost 100% of what my fiance' and I are looking for since were also residents of the East Beltline neighborhood as well. While it's still a bit of time before our current lease is up (early Fall), Link Grant Park is definitely at the top of our list & will more than likely be our next home. Great tour & great convo Traci! Very much looking forward to chatting again!
• HN

  Hallease Narvaez

  Apr 8, 2026
  5.0
  Shontel & Tracey are great. They’re the type of office managers you want in an apartment. Attentive! Helpful! Positive and understanding. Always down to help figure out what’s going on and find a solution
• FM

  Flor Martinez

  Apr 6, 2026
  5.0
  Honestly one of the greater apartments in Atlanta. If they have problems the office fixes it super fast. Shontel is an amazing communicator and always follows up with anything in need. I will definitely be renewing.