So I called the community because I toured about three weeks ago, and I liked what I saw. But after reading the reviews, I was very hesitant and couldn’t make up my mind about some things. I finally decided maybe I could deal with certain things just because of the location, so I came up with a compromise that I could live with.
I specifically asked to see the actual unit before I applied so that I would at least know what I’m getting and what to expect. I wanted to inspect the unit before blindly applying.
The property manager, or whoever she is, answered the phone. Her name was Marion. She was all nice and encouraged me to apply first before viewing because supposedly the unit won’t be available until the end of the month or maybe early September. Even though the units are showing as available on their website, which i mentioned, and Harper, the lady I toured with, told me two weeks ago that it would be available on the 26th of Aug.
How does that make sense?
However, Marion still encouraged me to apply first. So you want me to blindly give you my money, but you don’t want to show me what I’m getting first? I’m not comfortable with that at all.
Maybe the reviews are true. They don’t take care of the units, I don’t know. But it’s starting to look like they put lipstick on a pig and call it “luxury” or whatever.
To me, it’s a huge red flag if you can’t even see the unit before you rent it. Most communities don’t have a problem letting you see the actual unit if it’s available. It's just not economical to keep throwing money away or put money toward something i may not like, then have to hassle to try to undo or get my money back.
Im of the belief that if a community really wants to earn my business, they should have the unit ready for viewing and ready to lease. i thought this was common unless someone is still living in it and they genuinely need time to turn it over, which shouldn't take any more than two weeks.
Red flag. Red flag. Red flag.
PG
Prince Gyamfi
Aug 26, 2026
I rarely leave reviews, and I almost never leave a one-star review. I honestly wish there were an option for zero stars. The one star I am giving is primarily because of one of the property managers who was genuinely kind. I lived at this property for approximately four years while attending medical school. When it was time for me to leave for residency in another state, I terminated my lease and made arrangements with the management office regarding my departure. I specifically provided a forwarding address so that any remaining balance, termination fees, or other correspondence could be sent to me. I have emails documenting these communications. Despite this, I NEVER RECEIVED ANY BALANCE OR NOTIFICATION BUT THESE PEOPLE SENT A BILL TO COLLECTION IN MY NAME.
I even contacted the office multiple times after moving out to inquire about any pending balance, but to no avail. More than a year later, while applying for housing, I discovered that a collection account had been placed on my credit report. I was extremely distressed. It caused significant delays and difficulties in securing housing and negatively affected me at a time when I was trying to establish myself professionally after medical school.
I am still seeking legal counsel regarding how this matter was handled.
I want to be fair: there are some very nice property assistants and leasing staff at this property. However, based on my personal experience, the overseeing management group is grossly incompetent especially in the way they handled my case
Living at Glenwood Park Lofts has been such a wonderful experience, and it truly comes down to the incredible team here. Sade, Harper, Maryam, and Anthony don't just manage a building—they build a real community. They are deeply tenant-centered, community-driven, and work seamlessly together to keep our home safe, clean, and welcoming.
Right from day one, they went out of their way to make my move smooth and stress-free, answering every question and concern with genuine care and incredible speed. I couldn't ask for a better team to be in charge of making this community a desirable place to live. Everyone seems to know, and understand their role and work together to make this a beautiful community.
Thank you for making my experience from the application process all the way to move in day easy and stress free.
AM
Adam Martin
Aug 12, 2026
It looks like Glenwood Park Lofts may have some kind of review promotion or incentive going on, because there has suddenly been a noticeable increase in positive reviews from residents. The timing is certainly interesting.
If that is the case, it’s honestly shameful. Instead of putting energy into generating better reviews, that same effort should be going toward actually improving the property and giving residents something worth reviewing positively.
Fix the aging buildings. Address the pest issues. Keep the elevators working. Improve security. Maintain the common areas. Treat tenants with respect. And maybe reconsider the pricing strategy.
A sudden wave of positive reviews doesn’t erase the experiences residents have had here. If management wants the reputation of Glenwood Park Lofts to improve, the answer shouldn’t be finding ways to improve the Google rating. Improve the property, improve the treatment of residents, and charge prices that actually reflect the quality of the experience.
A better reputation should be the result of running a better apartment community, not the strategy for making it look like one.
FL
Felicia Lang
Aug 5, 2026
I’ve had a great experience with the team at Glenwood Park Lofts for the past 4 years; especially with Harper in the leasing office. Harper’s kindness, positive attitude, and genuine friendliness made every interaction enjoyable. She’s always welcoming, patient, and jumps to help, which makes a big difference being that I’m an older resident. Excellent customer service is hard to find, and Harper consistently goes above and beyond to create a positive experience at every interaction. Her professionalism and warm disposition are a true asset to the entire community. Anthony and the Maintence crew work fast and there’s always a way to contact staff in every department at any time. Emergency or not. From the impeccable grounds to air tight security, I’ve lived in a lot of communities but this one exceeds expectations every time.