Briarcliff Apartments

Reviews

• MO

  Melissa Orozco

  Aug 22, 2026
  5.0
  Janiyah is personable and helpful. She made our moving experience very simple and explained everything thoroughly. We are very grateful for her!!
• PP

  PS

  Aug 14, 2026
  2.0
  On Wednesday, August 12, 2026 we submitted a work order. There are 3 areas of mildew spots on the ceiling in the guest bathroom. Maintenance Manager, Omar never showed up to fix it, but he closed the work order out as COMPLETED. Also, we submitted a work order in June to have the seal on the fridge replaced because it’s ripped on the bottom. We are still waiting on that. Our Property Manager, Kesha and Maintenance Guy, Anthony are amazing!!! We can’t say enough great things about them!! Anthony has always been professional and has always exceeded our expectations!!!
• TI

  Tatiana I

  Aug 6, 2026
  5.0
  I’ve lived at Briarcliff Gables for four years, and it’s been a wonderful place to call home. The community is beautiful, well maintained, and has always felt welcoming. Janiyah was absolutely fantastic and incredibly helpful throughout the process. The maintenance team is also wonderful; they’re always responsive, efficient, and kind whenever I’ve needed assistance. Their excellent service is one of the many reasons I’ve enjoyed living here. I highly recommend Briarcliff Gables to anyone looking for a great place to live!
• SS

  Shannon Sharkey

  Aug 5, 2026
  4.0
  I've been a new resident of Briarcliff Apartments for just under two weeks now. That's admittedly a short amount of time, but, even with that consideration in mind, I really appreciate how extremely helpful Janiyah has been at every turn. Honestly, she's the main person I see in the office. I, of course, know that she's not the only person working in the office, but she honestly is the face of the leasing office as far as I'm concerned. Anytime I have a question or am in need of something, it's her that answers the call. And she does it with kindness and humor. Thank you Janiyah!! Of the couple things that I've noticed that leave a little room for improvement....the garbage was overflowing the dumpster a few days ago and I saw a possum making its way over to have a sniff (or meal). Lastly one of the two back gates hasn't been operable since I moved in so it'd be nice to see that working. Even still, I absolutely shout out Janiyah!! Her customer service has been amazing!
• AA

  A.wright1

  Jul 31, 2026
  5.0
  Customer service was excellent. All staff are very hardworking and making sure they get whatever you ask done. Janiyah is very thorough explain questions very well and very professional.

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