Briarcliff Apartments

Reviews

• YN

  Yaiko Iizuka Nikaido

  Jun 18, 2026
  1.0
  I paid a $100 non‑refundable application fee plus a $200 admin fee at Briarcliff Apartments — the admin fee was charged without my consent. After my application was approved, the leasing office was closed Sunday and Monday, so I couldn’t speak with anyone or complete the process. No lease was signed and no unit was reserved. The property also did not match the photos online — the hallways were dirty, and not all areas appeared renovated as advertised, all this raises concerns about transparency and fair business practices.
• HM

  Hobson McCain

  Jun 18, 2026
  1.0
  These apartments are predatory and do not provide any of the services that a proper complex should provide. I spent a week and a half in the summer with no ac, sleeping in temperatures over 95 degrees. And then another week and a half in the winter with no heat during a winter storm. They do not value residents who have consistently paid their rent and can’t even keep the dump on their premises from over flowing with trash each and every week. The pool is always filthy. And what’s worse, is they will send you a notice to vacate once you try to leave their complex and completely ignore the date that THEY PROVIDED , and tack on extra charges onto your ledger once you have moved out and complied with all of their requests. Don’t move here and if you do, secure legal representation so that this complex doesn’t take advantage of you as they have done me. There are complexes at comparable prices with significantly better amenities and service that will honor the terms that they set in a contract unlike briarcliff apartments. Update: after stating I owed them $291 dollars for some bogus rent charges after I had already moved out. This complex has now quadrupled what I owed. They said the 291 was charged for days that they added to move out date without my consent. And now they are saying the additional 600 dollars is rent as well. Once again these people are just trying to upcharge and tack on as many charges as they think they can. I will likely have to consider some sort of alternative remedy as talking with these people gives you no clarity and they seem to just add charges out of spite with no legitimate legal explanation. Stay away from this place. They will essentially rob you
• CB

  Cynthia Benjamin

  Jun 13, 2026
  5.0
  We love it!!! Thanks for all your help Tia!!
• HU

  Harsit upadhya

  May 27, 2026
  5.0
  My friend and I arrived just 10 minutes before closing for a last-minute walkthrough and honestly thought we had missed our chance. But Janiyah completely blew us away! She went above and beyond, giving us a full tour even though it ran past the end of her workday, and she didn't hesitate to walk with us out in the rain to check out the renovated 2b/2b unit. She was incredibly patient, answering every single question we had in detail without making us feel rushed for a second. Janiyah’s kindness, professionalism, and genuine dedication left a massive impression on both of us. She is an absolute superstar at customer service—thank you so much!
• TH

  Tony Huang

  May 26, 2026
  5.0
  I arrived 10 mins before closing for a last min walkthrough and thought I had missed my opportunity. However, Janiyah went above and beyond and gave me a tour despite it going past her end of day and walked with me in the rain to the 2b/2b renovated unit. She answered every question I had in detail and didn't make me feel rushed at all. Her kindness, professionalism, and dedication made a huge positive impression on the community. Janiyah is a superstar at delivering exceptional customer service! Thank you!

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