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Sarah Zschunke
1 day ago
I moved into my condo building in 2023, about a month before we transitioned from our previous HOA to Homeside, with Frederick Young as our Community Association Manager. Even with just that month, the differences were VAST.
Frederick knows our condo’s rules and regulations backwards and forwards, responds in a timely manner, and genuinely seems to fight for the people who live here (our building has a master HOA as well that consists of surrounding businesses).
We recently had our annual meeting, and several owners who have lived here for 10+ years expressed that this is the best it’s ever been.
Samson Zelman has been added to the Homeside management team of my community, and he has been a great asset as well. Very quick action on requests.
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Paulo R Abesamis
3 days ago
As a homeowner in a community managed by Homeside Properties, my experience has highlighted a glaring disparity between cosmetic enforcement and basic community safety.Homeside’s management operates with aggressive efficiency when issuing violation notices and threatening daily fines for minor aesthetic issues, such as mulch levels or trash bins in driveways. Yet, when residents present turnkey photographic evidence of serious safety hazards—such as chronic roadway bottlenecks, blocked pedestrian sidewalks, and oversized travel trailers permanently parked on blind downhill curves—management retreats into excuses, procedural delays, and claims of zero jurisdiction. The local police department explicitly advised that the HOA needs to enforce its own covenants regarding garage utilization and vehicle storage, but management repeatedly resists sending even a basic, informational community-wide reminder blast to notify residents of the bylaws. Passing basic safety concerns off to emergency dispatch while prioritizing social event announcements and aesthetic policing shows a profound lack of proactive leadership. Homeowners pay mandatory dues for responsible governance and safety, not selective enforcement and administrative deflection.
They need to step up, take responsibility and must hold homeowners responsible by enforcing the rules and regulations in our community.
Madeleine Pugh-Roberts the Manager handles all of my requests as a homeowner in a very thoughtful and professional manner. Many times she takes my call, but if I leave a message she always gets back with me within the hour and answers my question or resolves my issue almost immediately. Ashbury is fortunate to have her taking care of everything HOA related. A big thanks and shout out is in order.
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Kathy Sheehan
6 days ago
Our Association has been working with Madeline Roberts for just about 2 years. She has been a wonderful addition to our HOA team. Her organization skills and follow up are top notch not only with Board members but the homeowners in our community. We make a great team and are so grateful to have her as our Property Manager. Keep up the good work Maddie!!
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Yellow Fever
Oct 1, 2026
The process of removing a large tree in my front yard caused a leak in the water pipe going into my home. Supin Hsu Was able to resolve the issue quickly and water service was restored. I would suggest the HOA put an emergency phone number on their website or front door of their office. Thank you Supin Hsu.