As a Florida Realtor I am leaving this review for Shayla Sprague (Leasing and Marking Team) at Wellen Park. I called Shayla to let her know I was bringing clients in to view her property. She was pleasant, helpful and professional on the phone. When we arrived, I realized she was exceptional. Shayla immediately put my clients as ease, offered white glove service, offered refreshments and an entire tour of the premises. Her ability to listen and understand the needs of clients ended up with their search stopping at Wellen Park. Community focused, top notch amenities and luxury construction is great. Having Shayla leading the experience was priceless. Hats off and Job well done!
BC
Bobbi Colyer
Aug 17, 2026
I’ve had such a great experience so far! Setting up an appointment online was quick and easy. I met with Holly, and she was incredibly friendly, welcoming, and helpful. She took the time to show us around the property, explain all of the amenities available to residents, and answer any questions we had.
I really appreciated being able to tour the different floor plans in person so I could find the one that best fit my needs. The entire process was easy, comfortable, and stress-free.
I officially move in in just a few days, and I couldn’t be more excited! I have a feeling Zoe and I are going to be very happy in our new home. 🏡🐾💜
Thank you, Holly, for making the whole experience such a positive one!
AD
Amanda Deuchar
Aug 16, 2026
1 star – Avoid if you need working AC in Florida summer
Moved into a brand-new BB Living home in Wellen Park. Since mid-May the air conditioning has repeatedly failed to hold the set temperature once outdoor temps reach the upper 80s–90s. Indoor temperatures regularly hit 77–80°F while the system ran for hours. Humidity frequently stayed well above 60%.
Multiple repairs and upgrades were done (parts replaced, thermostat moved, roof vents, insulation, etc.). The problems continued. We documented daily readings and reviewed the city permit file, which shows the original load calculation assumed different windows and orientation than what was installed.
Management eventually closed the work order, claimed the system meets design standards, and denied key reports as proprietary. Communication was often slow. Limited credits were applied, but the home still does not cool or control humidity adequately.
We would not recommend this community if reliable air conditioning matters to you.
I moved into my new home last week, and I have been absolutely blown away by the level of customer service! It has been nothing short of superb. I reached out to Holly with a few questions, and within just five minutes, she had addressed everything and put my mind at ease. That kind of responsiveness and genuine care is so refreshing!
The home itself is absolutely gorgeous, and I couldn’t be happier with my decision. I’m so excited to settle in, make this house a home, and meet my new neighbors. I’m already loving it here! 🏡❤️
JW
Johannah Watts
Aug 10, 2026
We do not recommend moving to this community. Unfortunately, our experience has been extremely disappointing.
The homes are cheaply made and we have continued to have issues with ours. The electricity in this neighborhood goes out frequently, and we have had situations where parts of our home have been without power for days. The water also sometimes smells like sewage and is not always clear, which is extremely concerning.
The smart home system is another ongoing issue. The app frequently does not work, our front door camera is constantly going offline, and we are unable to reliably open our garage through the app. My husband has been locked out of the house multiple times because the app was not working and has had to wait for me to get home so he could use the garage door opener.
In the middle of all of these ongoing issues, a very concerning email was sent regarding the maintenance team, and there is currently no maintenance team on site. We have currently been without power to part of our home for 4 days and are still waiting for it to be fixed.
The community is simply not worth the price. We pay a monthly amenity fee, yet not all of the amenities are consistently available. The hot tub has been shut down for weeks, while residents are still paying the full amenity fee.
We have also been extremely frustrated with management. We tried to break our lease because of the ongoing issues and were told it would cost over $14k to do so, which is absolutely unreasonable. We also asked why our house cost $400 more monthly than the exact same houses in our area ( it has been like this since we moved in) and they were unable to tell us why, they sent us our lease renewal and increased the price of rent, but yet on their website the exact same houses like our are still $400 cheaper.
Overall, between the poor construction, constant utility issues, water concerns, unreliable smart home system, unavailable amenities, lack of on-site maintenance, and management issues, we would not recommend this community to anyone looking for a reliable and comfortable place to live.