The Brooke at Rocky Point

Reviews

• HH

  Heather

  3 days ago
  5.0
  Such a beautiful community, quiet and in the perfect location! I recently had Ryan L. from maintenance complete a bathroom repair, and he did a wonderful job. He was friendly, professional, and made sure everything was working properly before he left. I really appreciate the prompt and helpful service! The office staff is really nice also.
• JJ

  jonathan jimenez

  Aug 27, 2026
  1.0
  It’s a totally overpriced building , lacks organisation and diligence , multiple community buildings are way better and charge the same price …
• MM

  Mackenzie Masson

  Aug 13, 2026
  1.0
  Poor Management, Inconsistent Communication & Unreasonable Fees Proceed with extreme caution before renting here under The Bridge Property Management. My fiancé’ and I have lived here for 15 months and our experience with this property has involved repeated issues with communication, inconsistent decisions, and a lack of meaningful support from management. My fiancé’s apartment was destroyed in a fire here that originated from another unit- management did not contact him for three days, leaving him without housing or meaningful guidance during an emergency. When he temporarily stayed with me while trying to figure out next steps, management responded by threatening me with a lease violation rather than offering assistance or reasonable accommodations. I also dealt with five (very long) months of unresolved marijuana smoke entering my apartment from a neighboring unit, despite repeatedly bringing the issue to management’s attention. Unfortunately, the communication and consistency issues have continued. My fiancé was given *written confirmation* via email that management would accommodate a September 1 move-in date for his new unit. Despite this written confirmation, the property manager later reversed that position and stated that they would only accommodate an August 22 move-in date. This has been incredibly frustrating and has made it difficult to rely on representations made by on-site management, even when they are provided in writing. Most recently, I received my lease renewal offer for my unit, and requested to transfer into my fiancé’s new unit instead upon renewal. Both units are within the same property, and I had previously been given information regarding community transfer accommodations. Despite this, management is now denying my request and requiring me to pay an $3,998 early lease termination fee to leave my current unit and move into another active lease within the same community. I have made multiple attempts to resolve these issues directly with on-site management and have also requested involvement from corporate management. As of the time of this review, I have not received a response from corporate. At this point, I am extremely disappointed with how these situations have been handled. My concerns are not about one isolated incident, but a repeated pattern of poor communication, changing positions, and decisions that have left me feeling that I am not being treated fairly as a resident. This property was previously managed by GreyStar, and changed hands in December of 2025/January 2026. It's disheartening because up until that point my fiancé and I truly enjoyed being residents here and had a great relationship with the previous management team. The property was well maintained and has since considerably gone downhill (broken gates, doors, secure access points that have gone unresolved for over 6 months) Based on my experience, I would not recommend this property to anyone expecting responsive emergency support, consistent communication, or fair and reasonable lease management.
• IG

  Ignali Galarza

  Aug 6, 2026
  1.0
  My experience with The Brooke at Rocky Point on July 2026 was extremely disappointing. I applied for an apartment that was listed as available on their website and paid the $75 application fee. I was on a tight timeline because I had to move out of my current apartment within three weeks. A few days later, I was told that the apartment I applied for had maintenance issues and might not be available after all. They then offered me a different apartment that was also listed as available. After waiting another week, I was told that the current residents had not returned the keys, so that apartment was no longer available either. Throughout the process, I kept receiving different updates and excuses. In the end, I didn’t get either apartment, despite applying for units that were advertised as available. To make matters worse, they kept my $75 application fee, even though none of this was due to anything I did. The lack of accurate information, poor communication, and failure to honor the availability of the apartments cost me valuable time while I was trying to secure housing before my move-out date. I left this experience feeling frustrated and disappointed. I hope they improve the accuracy of their listings and treat future applicants more fairly.
• EM

  Erin McMaster

  Aug 3, 2026
  2.0
  The first year we lived here I reviewed this place with 5 stars (we moved in just months after the complex opened). We loved the original people in charge and JJ threw the best events. Since new ownership has taken over, they’ve let the events coordinator go (no more fun events, that help to meet your neighbors too), BOTH gates broke months ago so entering the complex only works if you have an app on your smartphone to unlock them (forget that $75 sticker LOL), AND my husband has the parking decal on his windshield but they towed him over the weekend … even though he was parked in a normal spot with the decal where it’s supposed to be. Would not recommend starting a lease here. We will be leaving when ours is over.