Apella on Newport

Reviews

• JJ

  James

  Sep 25, 2026
  5.0
  Edger found out phone true hero and Isabella was the best
• ST

  Sam Thome

  Sep 25, 2026
  5.0
  Edgar found my phone. True hero!
• LP

  Lynn P

  Sep 3, 2026
  5.0
  Isabella, the Manager at the Apella on Newport has been beyond helpful in getting our son settled into his apartment for his junior year at the University of Tampa. We look forward to renewing his lease for his senior year!
• CC

  Cassie

  Aug 31, 2026
  1.0
  Signing here was one of the worst mistakes I've ever made.
• OO

  Oliviarayola13

  Aug 11, 2026
  2.0
  apella is not a place I would recommend. i had multiple major issues while living there only one year. a mentally ill resident entered my apartment at 3 am and tried to steal my roommates dog. this went on for over an hour in our apartment and ended with police putting her in handcuffs. this was an extremely traumatic experience as we had no idea who she was. management was incredibly unhelpful with this event. we spoke to the manager, Isabella, numerous times about how uncomfortable we were living next to her and scared for our safety. Isabella claimed that there was nothing they could do and allowed the resident to move back into her unit only a few weeks later, which was right next door to us. We were never told, and instead found out by running into her!!!! It was not until I threatened a lawyer and presented their own lease terms that Isabella simply moved the resident to A DIFFERENT FLOOR. Along with this, your packages will go missing 80% of the time. After having numerous missing packages they “updated” their system to only allow staff members into the package room. Yet every package sits in the main office completely unattended until the staff feels like logging it. The front staff is incredibly incompetent. Multiple times I asked them for my package which was my graduation dress and the same staff member claimed it never arrived. The return date passed, and I went down to receive a different package. What did he hand me? My graduation dress that was delivered weeks prior. That staff member was rude and stated that “it just arrived today” (we all know it didnt). Isabella attempted to send me a gift card to replace the money lost for the dress but the site had scams and the money was taken from me. There is uncleaned vomit on every set of stairs. Spot the vomit! Someone had a blood splatter in the parking garage and it was never cleaned, it still remains let me know if you can spot it. The walls scuff so easily you could look at it wrong and it has marks. Why does that matter? Because they charge you $125 for a painting fee when you move out. Make sure you have a hotspot to do your work because the wifi is basically nonexistant. The elevators never work, in fact I witnessed multiple people get stuck in the elevators on numerous occasions. I could go on and on. Long story short, do not live here. There are much much cheaper options with much much better management.

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