The Lucille Apartments

Reviews

• MM

  Max

  Aug 8, 2026
  1.0
  Do not move here! The apartments are old and the walls are paper thin so be ready to hear your neighbors in the hallway and unit next to you. The pool is always dirty. There are much better apartment complexes in the area for the same price if not a better price.
• DC

  Daryl Campney

  Aug 3, 2026
  2.0
  2 stars — Location is great. Management is a serious problem. The property itself is well-located and shows signs of recent investment. Our first two months were genuinely pleasant. What followed was one of the most frustrating residential experiences we have ever had. When a family moved into the unit above ours, the noise became unbearable — running, jumping, and heavy impacts starting as early as 5:30 AM daily. We submitted fifteen formal written notices to management over eleven weeks and received zero written responses for the first ten weeks. When we finally got a response, the Community Manager cited Fair Housing laws as a reason she could not help us — a statement that was factually incorrect. After months of corporate escalation reaching Dominium's VP of Property Management, they offered a unit transfer — but demanded a $300 transfer fee plus an additional $700 deposit on top of our existing deposit. Two units were offered and both were rented to other applicants while our requests were pending — twice. The property also had an overflowing bulk dumpster attracting rats, raccoons, and wildlife for approximately three months, producing noxious odors in the Florida heat. It was only resolved after residents escalated directly to the City of Stuart. Management should have addressed this long before it reached that point. Avoid first floor units entirely — sound insulation between floors is essentially nonexistent. And document everything in writing from day one if you ever need management to act, because verbal conversations produce nothing here.
• WF

  William Field

  Jul 22, 2026
  1.0
  I never write reviews, but I felt it was necessary because this company has a serious integrity issue. I would give negative stars just for this. I was lied to about move in incentives in order to sign a contract. Before I moved in, I was offered a move-in incentive to encourage me to lease earlier than I had planned. Because the arrangement was outside their standard lease terms, I specifically asked for it to be put in writing. I was told they couldn't modify the lease addendum, but I was assured in writing via email that the agreement would be honored. Six months later, when it came time for them to fulfill that agreement, they told me they had already satisfied everything they promised because of what was written in the lease. The problem is that this was never the agreement we discussed. The additional incentive was the reason I agreed to move in early, and I specifically raised the issue before signing. I was told not to worry because they would honor it even though it wasn't reflected in the standard lease paperwork. When I pointed this out and referenced the written email assurances, I was then told that because the employee who made those representations no longer worked for the company, they would not honor the agreement. I remained polite and professional throughout the entire process. One member of the team genuinely tried to help, but beyond that there was little empathy or willingness to resolve the issue or make things right. Anyway, I wouldn't get involved with the problems they've got flying around here. Good lesson to always get everything in writing and signed no matter what!
• TD

  TDonna Delancy

  Jul 8, 2026
  1.0
  I paid my rent on time every month during my entire tenancy and never had an outstanding balance on my resident ledger. I received monthly reminders that rent was due, but I never received a single notice from management regarding unpaid utilities, an outstanding utility balance, or a lease violation. After I moved out and requested my security deposit, I was informed for the first time that there was an alleged Conservice balance exceeding $1,100. I never set up a Conservice account myself. The account was established through the property's utility billing system, and I was never instructed on how to access the account, where to make payments, or what my account number even was. I did not know my Conservice account number until the day I called about my deposit. The lease states that unpaid utility charges are considered additional rent and that failure to pay them is a lease violation. If that was truly the case, why was I never notified during my tenancy? Why was I never served with a lease violation notice? Why was I never contacted about a growing balance that supposedly existed for months? Why did management continue accepting my rent every month without mentioning it? And why was I offered the opportunity to renew my lease ? If I had outstanding ulitlies bill? At move-in, I was specifically instructed to set up FPL service and provide my account information. I was never given similar instructions regarding Conservice. Another issue is trash service. Residents are charged for trash service, yet residents are often required to take their own trash to the dumpster, while the valet trash service appears inconsistent. My concern is not simply the utility charges. My concern is the lack of communication, transparency, and notice. Residents should not learn about an alleged four-figure balance only after moving out and requesting their security deposit. I have filed a complaint with the Florida Attorney General's Office regarding my experience. For anyone currently living here or considering moving here, I strongly recommend asking management in writing whether you have a Conservice account, how it is billed, how payments are made, how balances are communicated, and requesting proof of all utility billing procedures. Keep copies of all emails and correspondence for your records.. I got reminders rent was due on the 1st, but NONE about these unpaid ulities!! as you see from email I was told to set up FPL and Renter insurance NOTHING regarding Conservice! My first time hearing about conservice was when I requested my deposit back and unpaid utilities bill per thier lease that is a lease Violation I never got any notices about unpaid utilities, no outstanding balance on my rent ledger and I was offered to renew that lease (keep all that in mind) I left the apartment cleaner than I found it. My rental history is immaculate. I never set up this conservice didn’t know I had one UNTIL I ASKED ABOUT MY DEPOSIT. I paid to challenge this charge to the fullest!!
• SH

  Sean Holmes

  Jun 30, 2026
  1.0
  Stay away! Overpriced, terrible management, moldy apartments and not even a patio. Definitely not luxury apartments or worth what they charge.

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