As a national Mortgage Banker, we have been committed to providing residential 1 to 4 family home loans to consumers for over 30 years. We currently have over 500 employees with 93 branch office locations in 38 states across the U.S. During our tenure, we have closed over 100,000+ home loans, maintained a 99% customer satisfaction ratio* and an A+ rating from the Better Business Bureau.
We are an approved FannieMae, FreddieMac, GinnieMae seller/servicer as well as an FHA/VA DE lender. These affiliations give us direct access to the capital markets that are passed on through great pricing to our borrowers. All our loans are originated on a direct retail basis and service many “in house” on our own portfolio.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.