The Oasis at Brandon

Reviews

• CC

  Cameron Cannon

  Apr 18, 2026
  5.0
  Tray was absolutely outstanding. We called the emergency maintenance line for our AC going out, and within 20 minutes he was at our door, on Saturday evening, already diagnosing the issue and getting to work. I was genuinely blown away by how fast he responded. I can honestly say this was the best maintenance service experience I’ve ever had at an apartment community. I fully expected to wait days for help, especially on a weekend night, and instead Tray showed up within minutes and handled everything immediately. Truly exceptional service.
• MM

  MAL MIL

  Apr 17, 2026
  1.0
  My experience at Oasis at Brandon has been extremely frustrating, particularly when it comes to maintenance and communication. I have lived here for two years, and this has been one of the most disappointing experiences I’ve had during my time as a resident. I submitted a work order weeks ago, and despite multiple scheduled appointments, maintenance repeatedly failed to show up as promised. I was given specific dates and times on several occasions, only for no one to arrive and for there to be little to no communication about the delays. At one point, I had to go into the office myself just to get an update after another missed appointment. The issues included a malfunctioning washing machine and a bathroom ventilation fan in the bedroom that was not working properly. The fan is excessively loud—loud enough to disrupt others in the household whenever it is turned on. When this was addressed, the repair was not satisfactory, and I was ultimately told there was nothing that could be done about it. What was especially disappointing was that while I was actively trying to get these unresolved maintenance issues addressed, management chose that time to bring up a separate concern about parking. It felt inappropriate and poorly timed given that my primary maintenance issues had still not been resolved. While the repairs were eventually addressed after continued follow-up, the overall handling of the situation—especially the repeated missed appointments, poor communication, and lack of resolution—was unacceptable. I was also denied any form of rent credit despite the inconvenience and disruption caused. Based on this experience, I would strongly caution prospective residents to consider how maintenance requests and resident concerns are handled before deciding to lease here.
• LJ

  LaWanda Jones

  Mar 17, 2026
  1.0
  I do not recommend renting in this community. It was never my intent, to address my concerns on this platform however, an honest review from someone who lived in this complex for almost 4 years should be reported. I had the opportunity of living at this complex from May 2022 through February 2026. The first year, I had an issue with theft from packages being stolen from my front door. However, the following year, I decided to upgrade to a larger unit to include renting out a garage. My first two years, I did not take advantage of the amenities due to I had a busy work schedule. My 3rd year, I got married and due to a growing family, we decided to upgrade to a 3 bedroom. With a new family, I began to enjoy the amenities more. This is when I started experiencing profiling and direct rudeness from the Leasing Manager Morgan. We requested a garage to rent at the 3 bedroom and was told that it was unavailable and used for storage. When our neighbors (who is of a different race) moved in next door, our families established a friendship quickly. They genuinely were the best neighbors. One evening, during a random conversation, my neighbor expressed how she was so happy the staff was cleaning out the garage for them to rent out. Mind you, when my family requested the garage, it was unavailable. I reported the concerns to the Manager Savanna. Because of these actions, my family knew it was time to move. On the final billing, we were charged for erroneous charges and it’s no coincidence that these erroneous charges were signed off by Morgan. The person we complained about.I don’t think this was a coincidence since I had two other different apartments and never encountered any issues until I reported the rudeness and direct profiling towards my 10 year old stepson. I caution anyone considering to rent here, to carefully make a decision wisely if you want to feel safe and valued. This community is not cheap, and for the price you’re paying, everyone regardless of race, gender, and etc should be treated equally and fairly. Again, I do not recommend the Oasis at Brandon.
• CR

  Camille Ruiz

  Dec 29, 2025
  5.0
  Oasis at Brandon is a great place to live! Perfectly maintained amenities, upgraded electric grills recently, clean and large dog park, friendly office staff, and super quick maintenance. Our 2 bed/2bath was very spacious, comfy, and well taken care of. There are nice walking paths throughout the community. Location was also great with easy access to I-75, and lots of shopping and food options. Highly recommend!
• TW

  tracy wells

  Dec 13, 2025
  5.0
  Love living here for several years. Hospitality is great. Love the amenities also.