Pierpoint

Reviews

• JH

  Juan Hernandez

  Mar 30, 2026
  5.0
  His customer service skills are the best ever
• TO

  Thomas O.

  Feb 17, 2026
  1.0
  Pierpoint Apartments has a great location near Palmer College, but living here became extremely disappointing due to ongoing maintenance and management issues. I lived in Apartment 2106 for many years, and there were persistent unresolved problems, including: > Plumbing issues > A leaking/unlevel bathtub with loose, failing tile > Repeated HVAC breakdowns > Strong drainage odors (sink water backing into the dishwasher) These weren’t minor inconveniences — they were recurring habitability concerns that never seemed fully corrected. A third-party inspection of the bathroom area even raised concerns about possible mold behind the tub and tile, but no meaningful follow-up or remediation was ever communicated. Volusia County has been hit by multiple major hurricanes and storms over the past decade (Matthew, Irma, Ian, Nicole, and others). In an older property like this, water intrusion and moisture issues are a serious concern, yet post-storm inspections and proactive remediation did not appear to be addressed clearly. Over time, the community has also declined — algae blooms in the lake, visible trash, and the loss of what used to be a well-maintained lakeside setting. Pest control also felt reactive rather than scheduled or preventative. What’s most concerning is that many other resident reviews describe the same patterns: aging A/C systems that struggle to cool (and drive electric bills very high), mold and water issues being patched over, pest problems, poor-quality repairs, and dismissive responses once a lease is signed. This could be a great property given the location, but it needs major improvement in maintenance standards, transparency, and resident support. At current rent levels, the condition and management experience simply do not justify the cost.
• KW

  Kourtney Washington

  Aug 8, 2020
  5.0
  I love living here at pierpoint apartments! The staff is very kind, helpful and so professional.
• TL

  Trish McKain Lloyd

  Jun 21, 2020
  5.0
  We have lived here for 7 yrs now and to us this is Home! The whole staff is outstanding from the ladies in the office to the maintenance guys, no matter what they are always one call away and respond the same day to any request. We love the park-like setting, its always quiet and peaceful here. Its location puts us in the middle of everything, shops, restaurants, medical facilities and the beach of course is right down the street, what more could you ask for!