The Quinn Luxury Apartments

Reviews

• AL

  Amanda leite

  1 day ago
  3.0
  I’ve lived at The Quinn since it first became available for rent, around July 2025, and I was initially very happy with my experience. The team was great, and the amenities were clean and well maintained. My only complaint was that the walls were very thin, but I put up with it because, overall, it was a nice place to live. Since renewing our lease, however, things have taken a turn for the worse. The gym hasn’t been cleaned in weeks, you can see the same dirt on the floor day after day. The cleaning towels haven’t been restocked, so residents can’t wipe down the equipment after using it and the trash not being taken out. More generally, the cleaning and upkeep around the property have declined. Management also warned residents that cameras would be installed near the dog park and reminded people to clean up after their dogs. The cameras were never installed, and people still aren’t picking up after their pets. My biggest concern is the way packages are handled. We never had an issue until recently. An Amazon package was marked as delivered, but I couldn’t find it. Management told us to wait a few days because carriers sometimes mark packages as delivered before they actually arrive. We did, but the package never showed up. I ordered a replacement through Amazon, and that one was delivered. The second incident involved a TikTok Shop order, a place I have always ordered from. The carrier left the package unattended in the mailroom and posted a picture of the delivery as always. I had plans that day and forgot to pick it up before leaving, so I thought I’d collect it when I got back. When I returned, it was gone. Since the office was closed, I went in the next day to ask whether it had been moved somewhere for safekeeping. Management said they didn’t have it and told me to wait a few days. I did, but it never turned up. I asked management to review the security footage and to call or email me if they found anything. I never heard back. I sent emails for four or five days asking for an update, but received no reply. When I went to the office in person, they said they “didn’t see anything.” I couldn’t get a refund or replacement, and I’m now out $200. Based on this experience, I have little confidence that the cameras are being monitored or that package concerns are being followed up on. I’ve lived in apartments for a very long time, so I understand that every property has its shortcomings, so I don't like to complain, but I have never had an experience like this. I’m paying over $2,000 a month for a two-bedroom “luxury” apartment, and lately, there’s nothing luxurious about the experience. I’m frustrated and tired of feeling that basic maintenance and resident concerns aren’t being addressed.
• JJ

  Jane

  Sep 24, 2026
  5.0
  Stephanie does an amazing job hosting resident events! She is always so welcoming and friendly, and she truly helps make our community a fun and enjoyable place to live.
• DC

  draya carter

  Sep 21, 2026
  5.0
  Living at the Quinn for almost 2 years has truly been a LUXURY. The staff has been so amazing. Jalen, the property manager is very helpful and goes above and beyond for everyone. Antrone and Charles from the maintenance team are so knowledgeable and quick, literally and Presley in the office always assisted with things so quickly and professionally. This property couldn’t have a better team on board!
• CS

  Connor Scott

  Sep 18, 2026
  5.0
  The Quinn has been an awesome place to stay and I can’t shoutout Jalen enough he has been nothing but helpful and great to deal with since the beginning. That man needs a raise.
• JE

  Jeff Eiland

  Sep 10, 2026
  5.0
  Jaylen has been an outstanding help in every possible way. Responsive to my questions and has solved the few issues that I have had very quickly. Jaylen always has an upbeat and positive attitude and has been a great blessing to my life! I couldn’t be happier.