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Bethe Smith
May 23, 2026
We don't know where to begin with how happy we are with this place! From the very beginning of our search for the perfect spot to relocate, this particular property stood out from the beautiful landscaping to all the amenities but the best part has been our experience with the amazing staff here.
They have been awesome! Angel and Sam where so great with the whole process which was so helpful since my husband was transferring from out of state and we didn't know much about the area yet.
We are So glad we chose The Crossing and happy to be a part of this sweet community. Highly recommended!
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Sophia DeMatteo
May 18, 2026
I have lived here for little over a year now and I have loved every moment of it. Sam, Angel, and Katherine in the office always make sure problems are quickly sorted and that the residents feel heard and appreciated. And the maintenance team is always quick to fix any issues that may occur and are super friendly in the process. 10/10 would recommend an apartment from the crossings!
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archie buras
May 9, 2026
The experience of moving here has been great. The staff went above and beyond to accommodate our needs and concerns. I would especially like to mention Sam, she was and is a delight to work with. She made the entire process much easier and less stressful. She never made us feel like we were a bother or putting her out in any way. Unlike many places, nothing has changed after we moved into our place. The staff has continued to be very helpful and a delight to interact with daily. We look forward being here for a while. I would recommend this community to anyone.
Overall we enjoyed our time at the crossings at nine mile. The apartments were well maintained and everyone (residents and staff) were friendly. We had very few maintenance issues during our time there, and they were always addressed quickly.
Our dog, Rooster, also enjoyed the dog park and had dog friends to play with! The office and maintenance staff also always stopped to say hi to us and our dog while walking around.
I can not recommend this place enough! The Crossings at Nine Mile exceeds any and all other apartment communities in the Pensacola area. Any time I had a maintenance request, they were over within the hour. And the 3 ladies in the office go above and BEYOND for their residents. By far the best customer service I have ever experienced while renting. I bought a house, however, I was actually so sad to move out and leave!
Management actually enforces their policies and guidelines, resulting in a quiet, clean, and truly beautiful community. I never felt unsafe and loved that it was a walkable community with plenty of sidewalks and beautiful landscaping! Me and my dogs both made so many friends at the all turf Bark Park! If you’re looking for the perfect place to rent, The Crossings at Nine Mile is it!!