The Summit At Metrowest

Reviews

• SC

  Sunita Comer

  May 12, 2026
  1.0
  Poorly kept apartment and equally poor staff We lived at The Summit for about 4 months. First they wanted us to sign the lease without seeing the apartment which I vehemently objected to. Just as suspected, the apartment was. It what I expected. It was not even clean the day of move in and some interiors doors were inoperable, toilet seat was worn and nasty and patio door was broken. Floor boards were raised and torn in some corners. Due to the time of time they wanted us to move in which was 4pm we had no other choice but to take the place. After many issues, we chose to break the lease and move out after 4 months. After a month of moving out, Audri called to advise that we were late on the rent payment. Apparently Shannon had not updated the account to show we had moved out. That’s how bad their accountability and record keeping system is. Long story short, they said they mailed our deposit check to our new address but after several follow up emails and phone calls to the office , we were told a fraud investigation had commenced because someone tried to deposit the check for a different Amount. They’ve refused to give us the information that led them to believe fraud had transpired. This place is nothing short of a nightmare that never ends. They are full of lies and delay tactics. Still waiting for our deposit check and information concerning the supposed fraud that occurred.
• CC

  Candace C

  Apr 9, 2026
  5.0
  This was the most seamless moving experience! Audri in the front office is absolutely amazing !
• JJ

  Jade Johnson

  Mar 20, 2026
  1.0
  Moving here should be a last resort. During my time living here, both my car and apartment were broken into. The unit had serious issues, including a roach infestation, mold, and even a rat living behind the refrigerator. The air conditioning frequently broke down, and maintenance was consistently slow or unresponsive. The apartment itself is extremely small and overpriced for what you get. On top of that, the environment is stressful—neighbors are often loud and inconsiderate, which makes working from home difficult. There have also been incidents of domestic disturbances, and at one point I witnessed inappropriate behavior in the parking lot that made me feel unsafe. Management is quick to charge fees but very slow to address serious concerns. Overall, the lack of responsiveness, poor living conditions, and hostile atmosphere made this a very unpleasant experience.
• JM

  Jeilani M

  Mar 18, 2026
  1.0
  There is always some type of noise with landscaping in talking about SUPER EARLY 6 am damn near or 7 on the dot. There no sleeping in at your home that you pay SOOOOOMUCH money for. They are very inconsiderate a lot of times here.
• LL

  Liz Love

  Mar 15, 2026
  1.0
  The worse experience I been in my apartment complex for 1 yr and 2 months god knows how many times I have called for my internet service it’s horrible right now I have no internet connection they won’t credit your account it’s horrible