Rosemont Windermere

Reviews

• JJ

  John

  Sep 10, 2026
  1.0
  DO NOT MOVE HERE. These people take advantage of people who are simply trying to find a place to live. From the day I moved in until the day I left, I dealt with mold, leaks, roaches, wildlife, ignored maintenance requests, and unfair charges. Shortly after moving in, I noticed severe mold throughout my apartment, including the closet baseboards, air vents, and around the windows. I have lived in Florida my entire life and understand normal humidity and mold, but this was far beyond that. I immediately reported it, but instead of properly addressing the underlying problem, I was told to put Clorox on it. Maintenance also seemed to caulk over problems rather than actually fixing them. The apartment above mine then had a leak that came into my unit and caused the flooring to lift. Later, another leak occurred, and this time it took more than a month for maintenance to properly respond. My requests were repeatedly marked completed even though no one had entered my apartment. Meanwhile, the water damage continued and black mold began spreading across my ceiling. I eventually went directly to the leasing office, showed them the condition, and was finally transferred to another apartment. By then, the ceilings in my original unit were literally beginning to cave in. I also experienced health issues during this period that I had never experienced before. While moving, I saw maintenance dehumidifying and painting rather than performing the extensive remediation I would have expected. If you live in building 800, BEWARE. Based on what I personally observed, I would be extremely concerned about mold and water damage. The property also had a serious wildlife problem. Raccoons, stray cats, and squirrels constantly got into residents' trash. I personally saw 6–8 raccoons around the dumpster at night. After reporting this, I was told to put a large rock on my trash. I was still charged a trash fee, even though I eventually started taking my own trash out because animals would tear it apart. I was even threatened with a fine for trash outside my apartment that wildlife had scattered. After moving units, I dealt with cockroaches as well and eventually purchased my own treatment because maintenance continued marking requests completed. I also had issues with rent charges. I once attempted to pay rent on a holiday when the office was closed and brought it the following day. My lease stated that the deadline excluded holidays, yet I was still charged a late fee. When I questioned it, I was told the agent couldn't remove it because of a “new system.” After giving notice, I cleaned my apartment thoroughly and left it in better condition than when I moved in. I temporarily left a few cleaning-related belongings outside because they wouldn't fit in my vehicle, left a note, and returned around 7:00 AM the next morning to remove everything. I took photos showing that I removed the items and left the area clean. Months later, I received an $18 cleaning/haul-away fee. I provided my photos and asked whether maintenance had removed the belongings. The leasing agent confirmed that was what maintenance reported. Despite my documentation, I was told the charge was based on maintenance's statement. I was then given only that day to pay or risk collections, even though the leasing office had ignored my emails for weeks. When I requested a manager, I was told they were on vacation. There were also questionable additional fees, including a “green fee” for solar panels that had not even been installed when we were charged, water charges that somehow stayed the same despite usage, mandatory Spectrum service that frequently went out, and $300+ in additional fees.
• A1

  Arthur morais jesus 13

  Aug 23, 2026
  5.0
  Pool
• JP

  Jonathan Perez

  Aug 14, 2026
  5.0
  I have been leaving here for two years, the experience overall has been pleasant. Leasing office staff friendly and maintenance it is pretty quick Steven from Maintenance one of the best maintenance guys very efficient.
• DD

  Dee

  Aug 14, 2026
  5.0
  Steven was one of the best maintenance guys in the neighborhood, he always made me feel safe and protected in the neighborhood, he'd come and fix whatever issues I was having, always on stand by. Great guy to have in the community! He's so humble and such a hard worker, every time I seen him he's working, early in the morning or late past the evening. Really going to miss him, he definitely made a difference in the community!
• BT

  Bianca Thompson

  Jul 31, 2026
  4.0
  Rosemont is a decent apartment. It’s best quality is the schools that you are zoned for. Staff is nice, they usually say hello when in passing. Steven from maintenance is great, he is super positive and makes sure everyone around him is taken care of. The buildings are old, certainly not luxury but for apartments they are alright. Lots of trees and nature which is wonderful. They also allow you to decorate a bit which is refreshing.