Ratio Real Estate

Reviews

• XM

  Xu Maomao

  May 7, 2026
  5.0
  Veronica was incredibly patient, professional, and responsible throughout our home buying process. She helped us through every step very carefully, and what impressed us most was her support even after closing. About 2.5 months after we bought the house, we discovered a serious issue during renovation that had been missed by the inspection company. As soon as we informed Veronica, she immediately stepped in to help us communicate and negotiate with the inspection company. It’s rare to find a realtor who still cares this much after the transaction is completed. We truly appreciate all her help and highly recommend her!
• SZ

  Sophie Zhou

  Mar 5, 2026
  5.0
  Veronica is very professional agent. She is easy to communicate and very efficient. She helped me sold my house in two weeks. She is trustable and very helpful. Highly recommended.
• AJ

  Alexis Jones

  Nov 30, 2025
  1.0
  My experience with ratio real estate, specifically with Scott and the supposed property manager Veronica Li, was deeply unprofessional and raised serious concerns regarding discriminatory behavior and unlawful screening practices. When I called to schedule a simple property viewing, Scott immediately began asking intrusive and inappropriate personal questions that have no place in a pre-application conversation. He repeatedly questioned whether I had a “legitimate job,” as if I were being dishonest despite the fact that I work for the state and have verifiable, stable income. No property manager has ever questioned whether I “actually receive a check” or whether I am “capable of paying rent” before even allowing a viewing. The tone and implication were offensive, uncomfortable, and completely unacceptable. After the viewing was scheduled, I provided my ID as requested and that is the moment everything changed. Suddenly, Scott’s demeanor shifted to hostile, and uncomfortable. His questions became even more inappropriate, including comments implying that I needed to justify why I “needed such a big house for two people,” which is irrelevant ,invasive, and legally un acceptable. If I can afford the rent, my household size is not his decision to evaluate. He continued by lecturing me about needing to have a “high credit score,” emphasizing he only wants tenants who can “pay rent on time” and “keep the house clean.” These remarks were condescending and carried a clear discriminatory undertone. None of this was mentioned prior to receiving my ID which raises concerns about bias based on race, color or appearance. The timing and tone of Scott’s change in behavior after receiving my identification strongly suggest unlawful discriminatory considerations, which violates the Fair Housing act (FHA). Property managers are prohibited from making housing decisions or treating applicants differently based on protected characteristics. Scott’s conduct is not only unprofessional ,it is legally questionable, discriminatory, and completely inconsistent with Federal and State housing regulations. Ratio Real Estate needs to be investigated for their screening practices, training standards, and compliance with fair housing law. No prospective tenant should ever be subjected to this type of treatment. I strongly advise others to exercise caution when dealing with this company.
• NZ

  Nancy Zhong

  May 30, 2025
  5.0
  Veronica helped us sold our property. The whole process was very smooth. She is very good at communicating with different parties with strategies, and also makes sure we are aware of each progress during the sales transaction. She is very trustworthy and countable.
• YL

  Yang LI

  Oct 13, 2024
  5.0
  Veronica is very professional and kind to work with. She essentially handled all the hassles involved when I bought a house, which makes the whole experience super smooth. She coordinated with loaner, title company throughout the process. She is also very patient when explaining any of my questions on paperwork, or the procedures or sometimes I was just being picky. I would definitely recommend her as an outstanding and reliable real estate agent.

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