Live it. Love it! at Luma Headwaters. Located in south Orlando, near the intersection of the Central Florida Parkway and S John Young Parkway, Luma Headwaters provides upscale apartment living in a desirable location. Each apartment in our community offers quartz countertops, stainless steel appliances, stylish tile backsplash, oversized closets, and a washer and dryer. Some of our homes feature kitchen islands and built-in shelves. Residents in our community love chasing goals in our stylish state-of-the-art fitness center and staying cool in our pool area with private cabanas and a pavilion. We are pet friendly! We welcome up to three pets per apartment, have an onsite Bark Park and Pet Wash Station. 97% of Venterra communities are Top...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.