Position yourself in the action of Orlando. Sand Lake boasts a futuristic, modern design, truly standing out from the crowd with its clean white walls and its tall, blue-tinted windows that overlook a nearby lake. Sand Lake is situated in the flourishing Southwest quadrant of Orlando, where the streets are filled with high-end shops, restaurants and entertainment. If you're looking for excitement, then the Universal Studios theme parks are only a 10-minute drive away.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.