LQ
Lumena Queiroz
4 days ago
Living here since June. Terrible experience.
Elevator broken since JULY. I’m having problems going up and down the stairs with a baby, stroller, and the grocery shopping. MANY emails were sent to the management and they don’t care about replying to it or even rush the repair, there is always a part missing and waiting for what, 12 weeks? A joke.
Gym equipment broken for months and every week I hear “will be fixed next week” and never happens.
Dog poop everywhere even on the sidewalks, and dog urine even on the stairs!! That should be addressed and cleaned.
Every other weekend there is a massive amount of garbage outside the proper area, and big amount of animals come to get fed from it. It’s disgusting and dangerous for all the tenants, especially kids living here.
Management never knows anything, never have answers.
Don’t waste your time.
I moved here in June. There was only one unit available that fit what my family was looking for, and it was on the third floor. We accepted it only, AND STRICTLY ONLY, because the building had an elevator. I have a toddler, so we're constantly carrying a stroller up and down the stairs.
About a month after we moved in, the elevator broke. It's now been out of service for roughly 12 weeks, and we've been told the issue is a replacement part. I understand repairs can take time, but it's hard to understand how a single part can take more than 12 weeks to arrive. If this were a 20-story building, would residents be expected to wait three months or more? I doubt it.
The elevator isn't the only issue. Two gym machines have also been out of service for at least two months with no apparent progress.
Every time we ask management when these items will be fixed, the answer is always, "next week." We've heard that same response for months, and emails often go unanswered.
On top of that, the overall condition of the property has been disappointing. The trash area is regularly overflowing and attracting vultures. Dog waste is frequently left around the property, and the corridors are often dirty and littered with trash.
My family and I do our part. We clean up after ourselves, pick up after our dog, and dispose of our trash properly. Unfortunately, it often feels like only a small percentage of residents are doing the same, and management isn't doing enough to keep the property clean and well maintained.
I would give 4 stars to the maintenance staff. They have been professional and generally responsive when there is an emergency, and they deserve credit for that.
In fact, I would probably give this community 4 stars if it weren't for the elevator situation, and 5 stars if the property were kept cleaner...
Poor communication, constant promises of "next week," broken amenities, and a lack of attention to the property's condition have made the experience very frustrating.
Absolute worst leasing company I’ve ever dealt with. They have an insane turnover rate so the first agent you deal with will be the last as they always have new faces in the office. Office hours are highly inconsistent and it’s a hassle to get any work order or maintenance request done. I moved into this complex two years ago and here’s pictures of one of their third party maintenance workers sawing off the lock to my literal front door. In which they told me they would replace in a week and it’s has been two years now, and they do not care about my well being or living quality they only care about increasing the monthly rate, and being extremely rude and short when pertaining to customer/guest needs. Absolutely repulsive company. Today I am moving out and to my delight, my vehicle has been removed from the property without my consent and permission. I have been a loyal resident for 2 years and the day I decide to leave is the day they decide to punish me.
Also the elevator in Building 6 never works, the valet trash is inconsistent and they leave a mess all over the breezeways.
I’d suggest homelessness before applying for this apartment. God bless you in your decision making.
I am very disappointed with the condition of these apartments and the way the elevator issue has been handled. The property is often dirty, and the elevator has been out of service for more than three months.
My mother recently had knee surgery and cannot manage the stairs every day. This has made daily life extremely difficult for our family. We have repeatedly been told that a missing part is delaying the repair, but the explanations and promised timelines keep changing. It is hard to trust these updates when nothing gets resolved.
The elevator problem also affects the sanitation staff, who have to remove the trash one bag at a time because the elevator is not working. This contributes to delays and makes it even more difficult to keep the property clean.
If you are considering moving here, I strongly recommend thinking carefully before making that decision. In my experience, these are among the worst apartments you could choose. It often feels as though management does not care about the residents and is focused only on collecting rent.
Residents deserve a clean property, honest communication, and a working elevator. Please provide a clear, accurate repair timeline and address these conditions as soon as possible.
When residents go to the office and ask for the manager, she is never available. Phone calls go unanswered, too. It has been extremely frustrating trying to get help, and residents should not have to chase management for a response.
I’ve seen other reviews where issues seem to get addressed only after residents speak out publicly. Why does it have to reach that point before we are heard? If management cannot communicate with residents and do its job, then changes need to be made.
KI
Karlota Infante
Sep 10, 2026
I honestly hate writing reviews, especially negative ones, but I felt the need to share my experience in case it helps someone considering moving here.
I’ve lived in Orlando for 7 years and in 8 different apartment complexes, and I have never had an experience like this. My car was towed — and DAMAGED — from the apartment complex I pay to live in.
I was traveling and wasn’t able to pick up the new parking tags in time, so I sent my mom to the office to help. She was told she would have to pay because I supposedly have two cars and she “lives with me.” I live by myself. I pay the full amount of rent to live comfortably, not to constantly worry about whether my own car is going to be towed from my residence because of a parking tag.
Beyond the parking situation, the walls are extremely thin, the hallways frequently smell terrible, and the elevators are constantly having issues. One of them even stopped working on the day I was moving in.
I also really dislike how exposed the entire complex is to the street. Instead of creating a more secure environment for residents, it feels like they rely heavily on towing, which makes the whole experience even more frustrating.
For the amount of money residents pay to live here, I expected much better communication, management, and overall living conditions. Getting my car towed and returned damaged was really the final straw.