The Falls of Portofino

Reviews

• JL

  Jose Lagos

  Jul 2, 2026
  3.0
  Great unit layout, but parking is a mess It’s not a bad place to live. Our unit was pretty new, had a great layout with tons of space, and we never had a single issue or needed maintenance the almost year and a half we were there. But the parking is a huge problem. Since most places have 4 bedrooms, everyone has cars and there's no overflow lot. People end up parking all over the sidewalks, which sucks when you want to go for a walk. It also forces kids to play in the street, which is dangerous because people always speed through. Rules are in place, but everyone ignores them. On top of that, our neighbor ran some kind of business from home, so there was a non-stop stream of visitors day and night. They were constantly blocking our driveway. We complained to management multiple times, and they’d fix it for a few days, but then it would just start happening again. Nice townhomes, but they really need to sort out the parking and actually enforce the rules.
• DL

  Diana Lagos

  Jul 2, 2026
  5.0
  I had a great experience living at The Falls of Portofino. The community is well maintained, the staff is friendly and responsive, and any maintenance requests were handled promptly. The amenities are nice, and the location is convenient, with shopping and restaurants nearby. Overall, it’s a comfortable and welcoming place to live. I would definitely recommend it to anyone looking for an apartment in the area.
• WW

  WTWorks

  Jun 16, 2026
  1.0
  Looks great from the outside, but living here has been a completely different experience. Management is unresponsive, dismissive of resident concerns, and far more focused on enforcement than customer service. Parking is a constant issue, and policies seem designed to generate frustration rather than solutions. For the rent being charged, I expected a community that values its residents. Instead, I've experienced poor communication, aggressive rule enforcement, and a lack of common sense when dealing with everyday resident issues. There are far too many rental communities in Naples to settle for this one. I would not choose to live here again.
• MS

  Mary S

  May 19, 2026
  5.0
  The maintenance crew here has been outstanding. We’ve needed them a handful of times since moving in and they always show up the same day as the request (yesterday it was within minutes). Every issue has been diagnosed and fixed immediately.
• MC

  Melissa C

  Apr 6, 2026
  5.0
  The entire process was smooth from start to finish. I’ve really appreciated Penny who is so warm and such a pleasure to interact with. She’s incredibly responsive, quick to get issues resolved and always on top of every request.