Terrazul

Reviews

• JS

  John Smith

  1 day ago
  1.0
  Do not live here. The rent that they advertised does not take in to account the fees that they charge on top which is easily an extra $200 - $300 a month. They also don't have parking so if you park anywhere near the building you will either get a ticket or your car towed and trust me its not worth it. The amenities are dirty and are getting worn out. And management is by far the worse. Everyone here is incompetent and couldn’t care less about any problems. There is so much more i could say but trust me this building is not worth it you’re much better going to one of the other buildings nearby.
• BB

  Brandon

  4 days ago
  5.0
  Thank you to the Terrazul Management Team for making my move in experience smooth, easy, and welcoming. From the beginning, the team was professional, responsive, and helpful, ensuring that every step of the process was handled efficiently. Their excellent communication and attention to detail made settling into my new home a stress free experience. I truly appreciate the warm welcome and the positive atmosphere they have created within the community. I look forward to participating in future resident events, staying engaged with the community, and enjoying all that Terrazul has to offer. Thank you again for your outstanding service and for making such a great first impression. I am excited to call Terrazul home.
• SO

  Shuhei Osawa

  5 days ago
  5.0
  Julian give me a great apartment tour. Room was very nice also water pressure is perfect. Apartments has so many amenities that you can really enjoy and relax. Great staff( Julian and Carlos) and apartment 💪💪💪
• CC

  Carmen Clavier

  5 days ago
  5.0
  The building is beautiful, modern, and very well maintained. I had a great experience, and I especially want to thank Julian and Carlos. They were both incredibly attentive, friendly, and helpful throughout the entire process. They made everything easy and made me feel welcome. Highly recommend!
• SJ

  Sabrina Janowitz

  May 27, 2026
  1.0
  I rarely leave reviews, but I feel it’s important to share my experience at Terrazul Student Housing. I originally signed here in August 2024 because of the advertised “luxury student living” and amenities, including a dog park and modern living spaces. It was also perfect since it was right across the street from my school. Unfortunately, several key amenities were later removed, including the dog park, which was one of the reasons I chose this community, and it was never replaced. On May 5th, 2026 , my apartment experienced significant flooding due to plumbing issues, and I was told by maintenance/contractors that "it would be best" to vacate the unit within the next 4 hours due to repairs that needed to be done. Since then, the unit has remained unlivable. I asked for relocation assistance and I was told that they had to wait for the report on the damages before relocating me. Therefore, I made the decision to pack my things and move everything to the back as advised by maintenance and had to drive home to west palm with my ESA in the middle of the night with no assistance. There was also another resident who lived next to me who was asking for assistance on relocation at the same time as me and they weren't doing much to help him either, meanwhile his apartment was worse than mine, he was suffering INCHES of water in his apartment. All they kept telling us was you have to wait. The next day May 6th, 2026 I received an email stating I didn't require a relocation to another unit because my unit didn't have as much damage, yet the whole front half of my apartment flooded and water was seeping up through the cracks of the floors, posing a huge risk for mold infestation. This was all insane to me because what I came back to after Mother's Day weekend would've left your jaw on the floor. (Attached are photos of what I returned to after Mother's Day Weekend). They left my apartment a wreck, dirty, and unlivable. To add to this, they only ripped out the baseboards and did nothing to fix the actual flooring itself which still poses a huge risk for mold infestation. I have never felt so mistreated in my life and these people have ZERO consideration for their residents. And as of today, May 27th, 2026 , there has still been no resolution that allows the unit to be occupied again. Despite not being able to live in or use the apartment since May 5th — including my assigned parking spot — I am still being charged full rent and additional fees. This has been especially difficult as a full-time student/new graduate and night shift healthcare worker because I'm the one working hard to pay for this place and then all of this happens. I had to call out of work and was practically forced to move back to West Palm Beach, resulting in a long commute to work. I no longer felt safe living in my unit nor did I feel comfortable leaving my ESA in the unit. Communication throughout this process has also been very inconsistent. Several emails, calls, visits to the leasing office and still nothing has been resolved. I recently called for an update and was told the community manager was unavailable to speak with me, despite previously being informed that all communication would go directly through me instead of my mother. There have also been ongoing concerns with maintenance response times, changes in package handling systems, and added monthly fees that were not clearly explained at the time of lease signing/renewal, yet I still paid anyways with no complaints because I didn't have any other choice. But this was the last straw. This is where I speak up because I don't want anyone else to experience what I had to go through the last 2 years. On campus housing at FIU was a better experience than Off-campus housing at Terrazul. Please do not waste your time or money. Overall, my experience has not reflected what was originally presented when signing the lease back in 2024. I would encourage anyone considering living here to ask very detailed questions about fees, amenities, and maintenance response times before signing.