South Pointe Apartments

Reviews

• CG

  Charlie Gomez

  Sep 22, 2026
  1.0
  I moved to South Pointe Apartments a few months ago, and unfortunately I will not be renewing my lease. One of my biggest concerns is the number of dogs around the property that I personally do not feel safe around. There seem to be many large and potentially aggressive dogs in the community, and it has reached the point where walking around the property can feel uncomfortable and stressful. I understand that many residents are responsible dog owners, but when you live somewhere, you should be able to walk around your own apartment community without constantly worrying about encountering an uncontrolled or aggressive dog. Unfortunately, I no longer feel comfortable or safe enough here to renew my lease. I really hope management takes residents’ safety concerns seriously and does more to enforce the community’s pet rules.
• KM

  Katherine Mendez

  Sep 1, 2026
  2.0
  I lived at South Pointe for the full year of my lease, so I wanted to share my experience after actually living in the community. I noticed that many of the other reviews focus on the application and moving process, so I wanted to cover what the experience was like once you actually live here. The application and moving process was very easy, the apartments are beautiful, and the staff is friendly. The one thing I can genuinely praise is the maintenance team. They were always on top of things. Whenever I submitted a maintenance request, someone was usually there the next day, and they were especially responsive when something was considered an emergency. I never had an issue with the maintenance staff and really appreciated how quickly they handled repairs. Unfortunately, my biggest issue was the lack of insulation and soundproofing. You can hear practically everything from the apartments around you. I knew my upstairs neighbors’ schedule because I could hear their footsteps, conversations, and even when they were vacuuming. I could constantly hear them fighting, and I could hear dogs barking from down the hallway as if they were inside my own apartment. I even showed management videos of my ceiling fan shaking because of the heavy footsteps coming from upstairs, and nothing was done. The constant noise became extremely frustrating, especially because management was aware of the situation but did not seem willing or able to address it. There was also a noticeable issue with people smoking weed throughout the property. The hallways would frequently smell strongly of weed, and despite this being brought up, it did not seem like anything was being done about it. Another major concern was the number of untrained dogs and owners who do not properly leash their dogs. I had multiple instances while walking my dog around the property where people would have their dogs off-leash, and their dogs would run toward mine and attempt to attack him. This made something as simple as walking my own dog around the community stressful because I never knew when another dog was going to run up to us. After seeing how management handled other complaints, I honestly did not feel confident that they would be able to properly handle a serious situation involving a dog. If management couldn’t handle something as basic as ongoing noise complaints, it made me question what would happen if there were a more serious issue. Another frustrating part of living here was getting food and mail/package deliveries. Residents need a key fob to access certain areas of the property. It used to be that delivery drivers could use a code to get in, but that is no longer the case. This makes getting food deliveries and packages extremely difficult because drivers often cannot access the building or get to you easily. Parking is another downside. You are limited to one car per person in the apartment, and you cannot purchase an additional parking space if you need one. Overall, South Pointe is a beautiful apartment community, and the maintenance team was excellent, but the quality of living was not worth it for me. I gave it the full year and unfortunately, the issues only made me more frustrated over time. The constant noise, lack of insulation, smoking issues, off-leash dogs, delivery difficulties, and lack of follow-through from management made living there extremely stressful. I honestly could not wait to get the hell out of there. If you’re considering living here, I would strongly recommend visiting at different times of the day and paying close attention to the noise levels and overall day-to-day experience before signing a lease.
• IP

  Israel Pina

  Jul 29, 2026
  5.0
  I have had a wonderful experience at South Pointe Apartments since moving here in May 2026. A special thank-you to Carmen Carta, who made the leasing process smooth and stress-free. She was incredibly kind, professional, and always available to answer my questions. I would also like to thank Property Manager Vanessa Diaz for being so helpful and welcoming throughout the process. A coworker recommended this community to me, and I can confidently confirm all the positive things he shared. The residents are friendly, professional, and respectful, and the community has a welcoming atmosphere—especially for dog owners who enjoy spending time together at the dog park. I’m very happy to call South Pointe Apartments home!
• RC

  Ron C.

  Jun 6, 2026
  1.0
  This is THE most unprofessional apartment in this community. I called and made an appointment. Show up, no clear leasing office signs. I park and call only to be told by an OFF SITE individual that there is no appointment registered AND he also has no idea what the building looks like so cant direct me. I walk around and find the leasing office. It has a sign that says Come in, we're open. However the door is locked. No bell, no call box. I see a woman sitting on a cellphone chatting so I knock. She turns around and I smile and wave and she turns away. Never comes open the door. Never acknowledges if I should wait. I stood outside 20 min waiting for anyone to show up and no one else did. Looks like they don't need their apartments rented.
• SF

  Steve Frometa

  Mar 13, 2025
  5.0
  Janelle Silva. Great customer service. Thank you so much. Beautiful place to live.