Crossings at University

Reviews

• SD

  Sharif Disla

  May 13, 2026
  1.0
  Crossing is absolutely horrible to stay in, they don’t keep up with the maintenance, there incentives to provide a portion of the rent you paid back is a scam, if you can avoid living here do yourself the favor and look somewhere else they don’t honor anything I’ve spent the last 6 months getting the run around from them, no one picks up or calls back
• TS

  Tracy Smith

  Apr 30, 2026
  5.0
  Love it here very clean apartment
• TS

  Tammy Stepney

  Mar 22, 2026
  5.0
  Office Manager very nice and a great communicator.
• CC

  Cynthia Cirise

  Mar 9, 2026
  1.0
  Crossings at University I do not usually post complaints publicly, but after more than 7 months of trying to resolve this issue through calls and emails, I feel I have no other choice. For the past several months, we have been dealing with a serious AC problem in our apartment that has still not been properly repaired. The condition of the AC unit has become unacceptable and potentially hazardous. Water constantly leaks from the unit, and we have to place a bowl underneath it to prevent the floor from flooding. Because of this issue, we cannot even leave the apartment for more than a few days without worrying that the home will flood. I have contacted the office multiple times and have sent emails, but no one has provided a proper response or resolution. The maintenance technician informed us that a part for the AC had been ordered, but it has now been more than two months with no update, no repair, and no follow-up. In addition, the stove in the apartment is not working, which is another issue that has not been resolved. I want to be clear that my rent has always been paid on time, and I have never caused any issues as a tenant. However, it should not require constant begging just to have essential repairs completed in the home. Today, I called again at 12:30 PM requesting that the manager of The Crossing contact me, and I am still waiting for a response. At this point, we are extremely frustrated and simply want these problems fixed. If this situation continues without resolution, my next step will be to file a formal complaint with the Department of Health regarding the living conditions. I hope the management team will address this issue promptly.
• YH

  Yerdlin Herrera

  Mar 4, 2026
  1.0
  I have lived in that apartment for the past 11 years and the maintenance is extremely poor. I had to replace the bathroom cabinets, the entrance, kitchen and bathroom floors myself out of pocket. Every time I called to get something done in the apartment they wouldn’t do it. This have been a 2 out of 10 living experience.

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