The Oasis at Town Center

Reviews

• KM

  Krizia Marquez

  Sep 9, 2026
  1.0
  We visited today genuinely excited to tour this new community and potentially make it our next home. Unfortunately, while the young lady who assisted us was nice, it was very apparent that she was inexperienced and did not have enough knowledge regarding the application process or the different circumstances that prospective residents may have. We were upfront about our situation and explained that we had already done our research and understood the options available to us. We are financially capable of comfortably affording the apartment and were prepared to discuss the application process. Instead of taking the time to verify the information, speak with a manager, or explore possible alternatives, we were repeatedly told that we simply could not apply until one year after a bankruptcy. When we explained that we had researched this and had successfully rented under different circumstances before, there seemed to be no interest in looking further into it. What was even more disappointing was that we came in excited for a tour and to learn about the property, yet we never received one. At several points, she seemed more concerned about an upcoming appointment with someone who had not even arrived yet than with the prospective residents who were already sitting in front of her. New communities only get one opportunity to make a first impression. Having friendly staff is important, but the people representing a property should also be knowledgeable, willing to verify information when they are unsure, and able to approach individual situations with professionalism and empathy. A quick conversation with a manager could have made this an entirely different experience. Unfortunately, what could have resulted in two qualified and enthusiastic prospective residents instead resulted in lost business. We have plenty of other housing options and only considered this community because the location is extremely convenient for both of our jobs. After today’s experience, neither my spouse nor I have any interest in returning. Hopefully management takes this as constructive feedback and provides additional training to the staff working directly with prospective residents. Sometimes the difference between gaining and losing a good resident is simply knowing when you don’t have the answer and taking five minutes to find it.
• JH

  jay higginbotham

  Jul 27, 2026
  5.0
  Abbe Reynolds is so amazing and bubbly. You can tell she rly cares. Highly recommend speaking with her about renting!
• IB

  Ingrid B

  Jul 25, 2026
  1.0
  Hello, This is Ingrid Browley again. I need to apologize to my readers because my nurse Practitioner told me to start taking my anxiety pills in the morning instead of at night bedtime. All you people that are posting negative comments, I 💯 know that it is true. I have never been on anxiety pills since I moved in this place. I live in building 4 on the 2nd floor. Everyone of you complaints are true. I have had police come to my apartment some good but God really got fed up wit them messing with his child. I am very religious and Satan is very busy. They had this one Caucasian police lady to call my daughter and say to her that she is no doctor but she feel like Iam on the borderline of dementia, bipolar, and something else. I went down to the hub station to make a complaint because about an hour after this police lady called my daughter Sam the manager called my daughter and had the nerve to say to my daughter, I didn't hear what the police was telling you but I was just calling to see if your mother was alright. I was 38 hot but I couldn't show that to my daughter. I just told her remember God and Christ are protecting us. I hung up from her and called non emergency police. I asked to speak to her Supervisor and I told her I will tell her how nice she is. Her supervisor answered the call and I told her what all was going on. I told her I had a cousin on the force but he passed away and I asked did she know him? It seemed to touch her because she said they talked all the time. She told me that she was sending 2 officers out here to talk to me and they will come back and report to her. I have notes from my doctor's stating that I should be living in a front apartment. She has done nothing about it. The neighbor upstairs make so much noise that I said he needs an exorcist. They have been stealing from me from the time I moved here. The 3 police that came read the letters from my doctor's, they also turned my thermostat up when I wasn't home twice. I wasn't raised like this, this is pure evil. They cracked an outlet on my wall. One of the earlier policeman told me to change it. The last two told me not to touch it. I know I didn't have those things that police lady said because some of the things my daughter mentioned, I emailed it to the manager. God is good but he has his vengeance when you bother his children. I went to see my Neurologist. I let him read my other doctor letters and I told him what the police lady said. He said it's nothing wrong with you. I said can you just do the tests so this won't follow me or be on my records. Guess what people? I am good. I know I was, God and Christ knew I was. I am moving out of here at the end of August. By the way, this is a no smoking building. I have asthma. I told the manager. Nothing was done about it. Once I move my lawyer and I will put our heads together. My asthma doctor says if I need him he will be there, my Neurologist and all the rest. Now do you see how good God and Christ is? Amen
• SP

  Scott Pepis

  Jun 18, 2026
  5.0
  Oasis at Town Center is spectacular. The property is beautiful, and the attentive staff do an amazing job keeping things up to date, responding to requests, and taking care of their residents. As someone who's lived in this community since they first opened, I must say it truly feels like home. This by far the best apartment complex in Jacksonville!
• SD

  sue doherty

  Jun 18, 2026
  1.0
  My experience was a one month stay and I asked to be released from my annual lease which they did approve, I had rented a unit on the first floor, the staff was always very polite and helpful but I had roach issues, they started appearing on the 3rd day, I notified the staff and they did spray in my unit, I still saw a few alive and dead so I notified them again and they did spray again. It’s random spraying as needed from tenants which is just moving the problem around as I soon found out. On my second spray in one month they moved the dishwasher out and there was a cluster of saw dust, roach feces, roach egg nests indicating a live going scene. I incurred significant expenses to move in and out and my rent, I’m out 3700 dollars. I did contact upper management to see about getting reimbursement for my expenses and they said sorry not going to happen. So I felt the need to pay it forward and at least provide information for people considering this property. Please read the yelp reviews also as there are other tenants with roach issues. I can’t recover my losses but I can make others aware so they can make an educated decision about the property. Didn’t want to leave a bad review experience but had no choice.