LK
Lillian Kelly
Sep 25, 2026
I can’t recommend this community enough.
I moved to the area from Georgia and had to start my search, not in the area. I Inquired online and had the pleasure of having Jacob give me a phone call within a few minutes of me inquiring. He was such a pleasure to work with from the start. His attention to detail did not go unnoticed throughout the move-in process. Moving is so stressful especially going from state to state and Jacob definitely took the pressure off of us so we could focus on actually getting down here.
The amenities are fantastic and I love the location and my apartment is lovely. My living room is massive and I can’t wait to enjoy my screened in patio 🥹
10/10 would recommend to anyone moving to the area, everyone who helped throughout the process was very informative and helpful.
Thanks again Jacob for welcoming us to The Avenues and Florida!
JM
joshua mcelfresh
Sep 23, 2026
I lived at The Avenues for five years. I’m relieved to be gone, and I would never recommend this place to another family.
In January 2023, we moved into a unit that was supposedly “inspected.” The heater didn’t work. On a night when it was around 40 degrees, my four-month-old daughters were left without heat. Management’s response was that they would send someone out at their “earliest convenience.” There is nothing convenient about two infants spending a cold night in an apartment without heat. That response told me how seriously they took our needs.
The children’s playground was worn down and poorly maintained. I didn’t feel comfortable letting my kids use it. The property claimed to have security, yet my car was broken into twice while I lived there.
Then there were the charges. In 2024, they added a separate trash charge when we were already paying for valet trash. In late 2025, a bill was apparently missed on their end, and they added the charge to our account seven months later. Residents should not have to discover management’s billing mistakes on a bill months after the fact.
Two leaks from the building affected our carpet. Management promised to replace it. They never did. When we moved out, they charged us for carpet cleaning. They failed to follow through on the repair and then handed us a bill for the carpet.
The final bill was its own ordeal. They never sent it to me. I called repeatedly because I was trying to find out what I owed and pay it. No one could give me an answer until someone finally asked a manager. Then they told me I had 30 days to pay, but the deadline had already passed. Their response to that failure was “we’re sorry.” That was it.
They also required me to come to the property to pay, though I had previously been able to pay a final bill online. After I made the trip, they couldn’t even provide a statement showing my account was closed and paid in full. They said the manager wasn’t working, while I watched the property manager walk in.
Five years of poor maintenance, broken promises, unexplained charges, and excuses were enough. The Avenues made problems for my family and then left us to chase down answers. I am glad to be out.
.
DA
Daphyane Ayala-Maeso
Sep 17, 2026
I went there and applied for an apartment right. My app was denied and was supposed to get refunded the $200 they had me pay for the admin fee. I was told I would be refunded a couple days later. 3-5days went by and I reached out again. Still no response. A couple days past and was told they were having problems with the system and it could take 7-14 days. Mind you now it has been almost a month and still no refund. No one answers when I call and all the emails come back saying the something. Give it a few days to be refunded. This has been my worst experience when it comes to getting refunded. I WANT MY MONEY AND I WANT IT NOW!
I just moved into this complex and after searching and searching this is the best place I found. My leasing agent Jacob was the best agent ever. He was super helpful and has been very proactive in answering the million questions I was asking. Been living here for a little over a week and I love the area, the quiet, and the community which has so many amenities. Definitely by far my favorite place to live.
I am looking forward my the lease being up. Since moving here there have been problems. I can’t say we go a couple months without one. These buildings are old and there are a lot of them, the maintenance staff does the best they can and they are probably one of the best things about this complex.This is my second time living here and my last. They have bug problems, mold problems, appliance problems, flooding problems, the list goes on. This area is wonderful and I love staying in it but I wouldn’t recommend this complex based off of the experience that I’ve had. I’m grateful this place gave me a place to stay and catch my breath but I’m ready to move on. You get space for your money but you’re trading that for your piece of mind. Make sure you have personal renters insurance to cover your stuff in case of an accident. Mostly everyone I’ve talked to has had major issues, even the process of transferring is somehow on you even if it’s because of an apartment issue. Be cautious moving here. Read the reviews, talk to the residents and people who currently live here and come in with open eyes before you sign a lease.