Palm Bay Club

Reviews

• AN

  Attila Nyerges

  Aug 21, 2026
  5.0
  I’ve lived here for a few years, and the community still looks great. Keith does an awesome job keeping the place clean and is always friendly and helpful.
• JR

  J'zotta Rolle

  Aug 21, 2026
  5.0
  Keith does an amazing job maintaining the cleanliness of the Palm Bay community! He’s always welcoming and hardworking.
• TT

  Tina

  Apr 8, 2026
  1.0
  There is a pet screening system that is supposed to keep dog owners responsible for picking up their dogs waste, as there is a fine that increases each time. I was instructed to put in work orders if I were to see any dog poop piles, and I've left countless ones with detailed descriptions of where they're located and several included pictures that I had zoomed out so they see the location as well as it being circled it in red. I'm leaving this review due to them marking them as completed, when it looks like they didn't even try to pick them up. I called the office about this yesterday due to it happening each time I put a work order in for dog waste. This is not the first time they have heard about it either so this isn't new. The woman on the phone had the amazing solution of moving apartments... Your solution is moving aparments because your maintenance team can't pick up piles of poop by my building? Then she proceeded to say that they can't check every hour of the day, which I never asked them to do. I tell them where I see them, they get marked as completed, and I go out the following day and they're still there. They continue to be left over and over no matter rain or shine and it's disgusting. I've seen several that were ignored for weeks, some up to a month without them bothering to look. There have been several that sit on the sidewalk and somehow their excuse is that they "didnt see it". They drive the golf carts to and from buildings, so of course they're not going to see them. She told me that for the poo prints system, the dog waste has to be fresh. Well clearly they aren't fresh when they get marked completed but still sit in the grass or sidewalk for days on end. Most of the residents that are walking their dogs have their faces glued to their phone and aren't even tracking what their dog is doing and I have seen this with both male and female residents countless times. Everyone that has a dog absolutely has to register them with the poo prints system and is told before they even sign their lease that there is a $250 fine for not picking up after your dog. If found they bag it, test it, and give out the fines. I'm a dog owner myself, and I've had zero issues picking up after my dog. That's part of the responsibility of owning a pet in general. Obviously dog poop can carry desease and is just unpleasant to begin with a when the piles get neglected, people step on them, or dogs step on them, and they get into peoples homes. When we first moved here almost 2 years ago, the staff did so much better picking them up in rather than just leaving them for weeks. It's just been almost 2 years of decline. I have to stay in Florida till my husband finishes his work here in a year or 2, and I'm disabled and he recently had a back injury himself, so moving is completely out of the question for us until we make our full move to up north where we want our actual home to be. Additionally I would like to add that the roaches and silverfish here are absolutely terrible. I've lived in some horrible apartments in the past in several different states and have never had a bug problem like this. The pest control come out once every couple of months and you can request to have them spray, and both me and my husband spray ourselves and its still bad. As well I would like to add that the insulation between upstairs and downstairs is absolutely horrible. I can hear every word, every stomp, even what they're watching on tv. There have been several nights where the guy upstairs slams a door or drops what sounds like a anvil dropping on the floor and it literally sounds like someone is breaking into my apartment. I would like to bring up that this place charges $30 for trash to be picked up at your door sun-thurs just to be taken over to the dumpster thats in the apartment complex. You cannot get out from paying the $30 even if you take care of the trash yourself. There's 3 floors per building and 16 apartments per floor with over 12 buildings. Let alone the $50 charge if you dont break down one box. Absolutely ridiculous.
• AB

  Acela betancourth

  May 23, 2025
  5.0
  Absolutely amazing people! The customer service team was so sweet and supportive, they really made us feel at home. Dickie and Jessica helped us so much and definitely deserve a raise
• NM

  Nicole Morton

  Feb 16, 2018
  5.0
  This is Jeff, Nicole's husband.... and I have to say that I am so thankful we chose Palm Bay Club as our home when moving from NJ to FL. We have been extremely happy with everything that we have as amenities and with the incredible staff. They are like FAMILY. We can't wait for more summer fun to start again! :)

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