Palm Bay Club

Reviews

• TT

  Tina

  Apr 8, 2026
  1.0
  There is a pet screening system that is supposed to keep dog owners responsible for picking up their dogs waste, as there is a fine that increases each time. I was instructed to put in work orders if I were to see any dog poop piles, and I've left countless ones with detailed descriptions of where they're located and several included pictures that I had zoomed out so they see the location as well as it being circled it in red. I'm leaving this review due to them marking them as completed, when it looks like they didn't even try to pick them up. I called the office about this yesterday due to it happening each time I put a work order in for dog waste. This is not the first time they have heard about it either so this isn't new. The woman on the phone had the amazing solution of moving apartments... Your solution is moving aparments because your maintenance team can't pick up piles of poop by my building? Then she proceeded to say that they can't check every hour of the day, which I never asked them to do. I tell them where I see them, they get marked as completed, and I go out the following day and they're still there. They continue to be left over and over no matter rain or shine and it's disgusting. I've seen several that were ignored for weeks, some up to a month without them bothering to look. There have been several that sit on the sidewalk and somehow their excuse is that they "didnt see it". They drive the golf carts to and from buildings, so of course they're not going to see them. She told me that for the poo prints system, the dog waste has to be fresh. Well clearly they aren't fresh when they get marked completed but still sit in the grass or sidewalk for days on end. Most of the residents that are walking their dogs have their faces glued to their phone and aren't even tracking what their dog is doing and I have seen this with both male and female residents countless times. Everyone that has a dog absolutely has to register them with the poo prints system and is told before they even sign their lease that there is a $250 fine for not picking up after your dog. If found they bag it, test it, and give out the fines. I'm a dog owner myself, and I've had zero issues picking up after my dog. That's part of the responsibility of owning a pet in general. Obviously dog poop can carry desease and is just unpleasant to begin with a when the piles get neglected, people step on them, or dogs step on them, and they get into peoples homes. When we first moved here almost 2 years ago, the staff did so much better picking them up in rather than just leaving them for weeks. It's just been almost 2 years of decline. I have to stay in Florida till my husband finishes his work here in a year or 2, and I'm disabled and he recently had a back injury himself, so moving is completely out of the question for us until we make our full move to up north where we want our actual home to be. Additionally I would like to add that the roaches and silverfish here are absolutely terrible. I've lived in some horrible apartments in the past in several different states and have never had a bug problem like this. The pest control come out once every couple of months and you can request to have them spray, and both me and my husband spray ourselves and its still bad. As well I would like to add that the insulation between upstairs and downstairs is absolutely horrible. I can hear every word, every stomp, even what they're watching on tv. There have been several nights where the guy upstairs slams a door or drops what sounds like a anvil dropping on the floor and it literally sounds like someone is breaking into my apartment. I would like to bring up that this place charges $30 for trash to be picked up at your door sun-thurs just to be taken over to the dumpster thats in the apartment complex. You cannot get out from paying the $30 even if you take care of the trash yourself. There's 3 floors per building and 16 apartments per floor with over 12 buildings. Let alone the $50 charge if you dont break down one box. Absolutely ridiculous.
• ML

  Michelle Lennon

  Feb 24, 2026
  5.0
  Sarah was super helpful and kind to me as I was needing to move urgently. She made a hard transition for me go smooth and easy. I got the keys right away! I am loving my apartment so far as well as the amenities!
• JN

  Jori Nealy

  Feb 22, 2026
  1.0
  I moved in august from a sister property and this has been the worst apartment I’ve moved in . First week I moved I had problems with air cutting off, the apartment wasn’t clean, washer and dryer smelled like dog. I fined for not having for not having my bf name on rental insurance and that wasn’t mentioned. What was mentioned was I didn’t pay my insurance which was a lie, I received credit only because I had proof . I also received 3 trash violations the first two weeks of move in . Transferred because I loved the aesthetics of by luxor snd palm bay but yo be honest Fort Families are just money hungry. The transfer from one property to another which is only 2 minutes from each was expensive. $150 transfer fee, pay the old rent, $500 move fee for new apartment and then turn around and pay 1st month rent. Even tried to charge $700 in “damages” from old apartment when I put in numerous work orders and was damaged upon move . My car was towed because parking sucks !!!!!! After 5 pm if you don’t have parking around your apartment, you’ll have to park in the back and walk to your apartment that you pay almost 2k for. I can’t wait until my lease is over . Its only a few that care thatwork here !!!! The rest don’t just some money hungry
• MB

  Michael Byrum

  Mar 31, 2024
  5.0
  Just wanted to shoutout the maintenance crew, Lucas especially! He is always super friendly to me and my dog, very timely on any requests and does a great job!
• WT

  WeAreHere ToEntertain

  Sep 29, 2018
  5.0
  I decided to wait until my lease was up to review Palm Bay Club. Let me just say there is nothing like this in Jacksonville, unless it's Fort Family owned, trust me!!! The apartments are nice and large in size, the washer and dryers are new and are modern design. The washer fills up based on the amount of clothes in it and the dryer works like a charm, no noise at all. The appliances are modern and up to date and the hardwood floor in the main living area is helpful, as I had a kid. Everything was NEW when we moved in!!! Marcy is nice and does as much as she can for every tenant. Malena was my leasing agent and lets just say, my son likes to chase her on the golf cart. I don't have a pet, but I see people enjoying the dog park with their pets all the time, the dog park is a like a toddlers water park and its amazing. I have lived here for a year and the car care service is the only way I clean my car. It's covered so the sun is blocked and WATER IS FREE. Vacuum last 10 whole minutes!!! They have thirsty Thursdays with free drinks!!! an annual pool party at the end of summer. Bars. Grills. A Smoker. A fire pit. Unlimited parking where I stay. It has truly been an experience and my son loves it. It's truly resort style living and it's worth every minute you're here. I'm not renewing my lease, but I AM STAYING WITH FORT FAMILY!!!!

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