Hacienda Club

Reviews

• MA

  Marion Abramson

  5 days ago
  5.0
  The one person who has helped me from the beginning is Ryder. He is the absolute best. He has personally handled everything for me that I couldn’t manage. There was a lot to do in order to move in and he did it all.
• KO

  Kayla O'Neal

  May 5, 2026
  1.0
  One of the the oldest properties Fort Family has. Appliances, countertops, and flooring tremendously outdated. They have no respect for tenants and complaints. My family lived there for almost 4 years and they deliberately took our entire deposit of $1800 due to bogus charges. They have stated there isn't a noise ordinance and for years we fought for peace and quite with a mountain of complaints until we finally had enough. Fort Family is not for Family, take your money elsewhere. Not to mention Fort Family it's self has a Google rating of 1.4 with a combination of everything I just stated. RUN!!! I hate I have to give at least one star.
• CM

  C M

  Mar 26, 2026
  1.0
  It is honestly surprising this apartment complex has not been closed yet.
• EV

  Elsa Vasquez

  Mar 25, 2026
  5.0
  I’ve been looking for a long time to find my forever home. Thanks to Ryder and the Hacienda club family, I found it. The property is beautiful and clean. Many great amenities for my enjoyment. The best was the simple process to find a home that suits all my needs. When ever I had a question, I knew I could call Ryder and come to my aid.
• SA

  Sophia Alvarez

  Mar 13, 2026
  1.0
  I used to live here - no longer. They regularly rotated admin and there were some good some bad. It was a mixed experience. Maintenance staff were always awesome. The annual increases in rent were atrocious. In addition, roaches were a HUGE problem. We would get pest management over and at one point one of them said, it’s actually never going to go away. What????? Our house was clean and I’ve never had roaches before moving to this complex. Their lease breaking of 2 months worth of rent is standard in today’s market but it’s a truly atrocious policy that’s meant to disuade you from leaving and has the potential to cause financial hardship. Since they own and operate so many properties in the area I would encourage anyone who is looking to search for the lowest reviews of the complexes managed by fort family. There are many bad reviews and the complains all have similar themes so they’re clearly legitimate. And that’s unfortunate and quite probably an issue with the overall area management. I don’t recommend. There are so many nice apartments that there’s no need to pay an arm and a leg for a place that a has a poor reputation with pest control and prioritizes profits so far above the customer experience. That is quite frankly unacceptable when it’s about where you live. - Edit to respond to management: I lived in hacienda club just shy of over 3 years ago. That experience was very real as were those roaches.

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