Auburn Glen Apartments

Reviews

• SB

  sapphire b.

  Sep 28, 2026
  1.0
  it’s gone to garbage after the new management, water cuts off every week (i wish i was lying), maintenance takes forever to fix things (says they’re under staffed but two maintenance men were playing in water & had to practically beg them to fix the a/c), emergency maintenance IS NON EXISTENT (got locked out, said he just left & will turn around but never came), apartment is not insulated (big gap between the carpet & floorboard so outside roaches are easily getting in), NOOTTHINNGGG is sealed off (insects/frogs have gotten in more than once), sliding screen door always breaking off & instead of replacing it they drilled it to the track, & tried to charge for blinds that were already broken??? LOL runnnn!!!! don’t walk. & linda (lena? wtv her name is has the nastiest attitude & doesn’t know anything.. kevin (?)was kind, & tiffany is knowledgeable but she can be short/rude at times)
• JS

  Jim Spectre

  Sep 17, 2026
  3.0
  I recommend anyone moving here ask to see a working mailbox key before signing. Other than that, it's an older place but it's nice and quiet. Haven't struggled to find parking. Valet trash is neat. Keep pool clean
• DC

  Dayanis Clemente

  Sep 3, 2026
  5.0
  The tour was super good, the super friendly staff, especially Marcus, who was the one who helped me in this process. Apartments are pretty clean
• AS

  antionette smith

  Sep 2, 2026
  5.0
  The staff very friendly and professional. Looking forward to move in my apartment. I lived there 11 hrs ago, we sold our home. Now I am back.
• CJ

  Cornisha Jackson

  Jul 14, 2026
  1.0
  I rarely leave negative reviews, but after nearly a year of living here, I feel it’s important to share my experience. From the day I received my keys, my apartment was not move-in ready, delaying my move-in by approximately two weeks. Since then, I’ve experienced continuous maintenance issues that have affected my quality of life and my family’s comfort. Throughout my tenancy, I have submitted numerous maintenance requests for recurring issues, including mold around my window seals, improperly sealed windows and entry door, recurring plumbing problems, deteriorating kitchen cabinets, multiple appliance failures and replacements, and ongoing pest activity throughout my apartment. I have also paid a monthly pest control fee, yet pest control has never treated the inside of my apartment, despite being advised they would after I moved in. As a result, I continue to deal with a significant roach problem. I also pay for valet trash service, but there have been numerous occasions when trash was not collected as scheduled, sometimes remaining outside for more than a full day. Because of the inconsistency, I often take my own trash to the dumpster despite continuing to pay for the service. Most recently, I sent management a detailed email outlining these concerns and requesting consideration for a transfer to a renovated unit before my lease renewal. I confirmed that the office received my email and later sent a follow-up. To date, I have not received any response. As someone who works in the insurance industry, I understand the importance of documentation, communication, and addressing property concerns in a timely manner. I approached this professionally and gave management every opportunity to respond before sharing my experience publicly. My hope is that management will improve communication, follow through on maintenance concerns, and provide residents with the level of service they deserve.

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