Palm Grove Luxury Apartments

Reviews

• NM

  Nick Moreira

  5 days ago
  5.0
  Very helpful staff, amazing place… really recommend!!
• PJ

  P J

  5 days ago
  5.0
  Our overall experience has been nice. Brittnay, Angelina, Kyle, Mike (Michael) whom we have interacted with, super pleasant, helpful, knowledgeable and quick to respond to anything we need. The apartment is spacious and really fits our family needs. The apartment community is well kept and clean, we LOVE IT!!!!!!
• JJ

  Jackie

  5 days ago
  1.0
  DO NOT MOVE HERE!!! READ THE 1-STAR REVIEWS CAREFULLY!! I've experienced the same issues they mention, and it makes me very suspicious that the positive reviews are fraudulent or incentivized (many of them are from people who haven't even moved in, but are "getting ready to move in," which is a red flag). Management does NOT care about residents' happiness or safety. Examples of their complete disregard for our wellbeing: - Amenities (hot tub, pool, trash compactor, etc.) are constantly broken. All gym treadmills have been broken for 2 weeks straight with no sign of incoming repair. - Walls are paper-thin. You'll hear neighbors' coughs, sneezes, fights, and crying babies. We hear our upstairs neighbors' every step and are woken up when they use the bathroom every night at 2am. Dogs also bark 24/7. - Cars are broken into constantly, with police being called often, but break-ins never ceasing. - Many residents have vicious dogs that attack other residents/dogs. We were attacked by a pair of Huskies that broke off leash, and their owners followed us home harassing us when we said we'd report the incident. When I filed a report with Animal Control, Palm Grove management refused to cooperate or tell them where the offending residents lived. We were then attacked AGAIN by these same off leash dogs because nothing was done the first time, and I had to go out of my way to work with animal control to finally get the dogs removed. While trying to report this, management (Angelina) actually told me that Palm Grove has no outdoor security cameras, don't plan on getting any, and would never cooperate with authorities, even if I were to be fatally attacked by a fellow resident with a weapon (so I guess this complaint is actually a selling point if you're a violent criminal). - Fire alarms go off every time the oven is opened. You'll also hear them any time a neighbor opens their oven (or smokes), which means at least once a week you'll be woken up after midnight by blaring sirens. - The internet is frequently out for days at a time. - The front gate and the smart locks for the pool, gym, and clubhouse break for long stretches. If this happens you'll be blocked from using the amenities, and management will tell you there's nothing they can do. The phone app that allows residents to request maintenance and pay rent also stopped letting me login months ago, and management said there's no resolution possible. - Dog poop collection cans are always overflowing, with poop all around them, and the poop bag boxes are always empty. Many residents don't clean up after their dogs at all, so poop is just all over the community. - Massive fire ant mounds are EVERYWHERE; we've been bitten countless times. Bugs are also a HUGE issue within the apartments, coming out of the walls constantly. - Trash collection randomly skips units a few times a month. - No assigned parking and not enough spaces, so residents frequently have to park at entirely different buildings. - Lawns are not properly maintained and are muddy swamps that your feet sink 8" into. Drains aren't managed, so rainwater pools several inches very close to front doors, and I'm sure it's only a matter of time before apartment interiors are flooded in a storm. - If you email/call management to complain you won't get a response. My husband and I have both emailed them several times with no response, and when I went to the front desk and showed them the actual sent emails on my phone that were indeed delivered to their correct address, they (Brittany) insisted they didn't receive them. I'm sure management will respond here telling me to email them, which is obviously a sick joke. Palm Grove management doesn't treat its residents like fellow human beings, but rather like annoyances they wish would shut up and suffer in silence. If they cared, they wouldn't continually ignore all these issues, and they'd PROVIDE A RENT DISCOUNT as compensation for the COUNTLESS HOURS their amenities/internet/trash/etc. (that residents pay for!!!) have not worked. Unacceptable.
• BB

  bigheart.

  May 4, 2026
  5.0
  me and my boyfriend have been living here a week and we absolutely love it! the moving in process was seamless and the staff answered any/every question we had prior to moving in. any issue we had was addressed quickly and without issue. the team is very thorough and they care about the residents. between the gym, pickleball court, pool, and community center it feels like we’re on a vacation! the sunsets by the lake are beautiful <3 thank you palm grove!!
• SB

  Savanna Barnett

  Apr 11, 2026
  5.0
  I have all amazing things to say about Palm Grove! My husband and I moved in this past week and Brittany was so welcoming in answering all of our questions and giving us a warm welcome! Mike, the service manager, was also so quick to help and be of service for our apartment. The team at Palm Grove is all so friendly and we are so excited to be staying here!

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