Icon One Daytona

Reviews

• OL

  oml lomi

  Jun 11, 2026
  1.0
  I came in 15 minutes before my scheduled appointment which was at 10am . The time ran to 1030am and I was still not seen . They don’t move with urgency at all . And front desk is unprofessional
• RO

  RENATO TEIXEIRA DE OLIVEIRA

  Jun 6, 2026
  1.0
  I am quite disappointed with the management; the gate intercom has been broken for a long time, the barbecue grills haven't worked for months, the buildings aren't being cleaned regularly, and the pool looks abandoned. Whenever we raise an issue, we never get a satisfactory answer—and we are even treated with disdain. I’ve been asking for a mailbox key for weeks with no success. The current management leaves a lot to be desired. It is a wonderful place, but it needs management that maintains the standard, as that is what we pay for.
• NF

  Noah Fulton

  Jun 1, 2026
  1.0
  I stayed here for 9 months as a student. The office and maintenance staff are nice, and Eli was very helpful all the time. However, there is a serious issue with management at this apartment. For starters, the extra fees you are charged on top of rent are ridiculous. Besides utilities, you are looking at paying an additional $100+ on top of rent, over $70 of which is for trash ($35 for valet and another $35+ for the dumpster). Additionally, it is extremely hard to get in contact with the management. One time, when the office staff was giving a tour, I saw the manager walk into the front building of the rise apartments and lock the door. I had a quick question, so I knocked, and she just told me to come back after the tour and closed the door in my face. Lastly, I checked out over 3 weeks ago and have been trying to contact ANYBODY about my security deposit, and I have not heard back from anyone. One issue with the security deposit is you are going to lose ~300 MINIMUM when you checkout due to cleaning fees, but they will not respond and will probably keep the entire deposit. The apartments are nice enough, but I would not recommend staying here at all the management is a mess.
• DH

  Dastrin Joshua H

  May 29, 2026
  1.0
  This is rewritten review as my previous review was taken down, I believe for posting the photos of the explicit and hazardous stuff left outside the elevator. I used to be a resident of ICON. On the 5th of November 2024 an incredibly severe security breach occurred. Another resident was granted unauthorized entry into my private apartment by the leasing office staff, who failed to verify their identity or authenticity. I never gave permission for this individual to enter my space. What is most disturbing is that the leasing office made zero effort to reach out to me via phone or email to ask for my verification or consent beforehand. When I addressed this alarming incident with the property manager, Michael, he did not take the matter seriously. Management made no effort to apologize or offer to change my lock system, simply stating it wouldn't happen again. Furthermore, Michael attempted to intimidate and belittle me by threatening to involve local police and student affairs to investigate me instead, incorrectly assuming I was a student. I am a working professional with a white-collar job. It has been over a month, and they have not contacted the authorities. This is a clear attempt to minimize the situation and avoid taking corporate responsibility. During a meeting in his office, Michael was unprofessional, offering vague and immature explanations. He claimed that the individual requesting access did not know my apartment number or the location of the items they wanted, yet he sent a maintenance staff member to let them in anyway. He stated their policy is to simply check if a visitor has a tenant's phone number on their phone, and if it matches, they grant entry. This is an entirely unsafe policy that leaves residents completely vulnerable to intruders. When I mentioned pursuing legal representation for this breach of contract, he told me not to do that, claiming he had all the power and support to defend himself. Dissatisfied, I escalated the matter to the corporate office and spoke with a representative named Deslyn. She claimed they are just now updating and training their crew on entry policies. It is deeply concerning that security policies regarding when staff may enter an apartment are only being updated now. My request to terminate my lease without penalty due to this extreme safety violation was denied. Deslyn also refused to direct me to a higher point of contact, claiming she was the highest level available. The explanations provided by Michael and Deslyn on corporate policy heavily contradict one another. On top of these severe safety violations, building maintenance is neglected. The elevators are operated with expired inspection certificates, and building doors frequently fail to lock, leaving the premises open to anyone. Recently, explicit and hazardous trash was left abandoned right outside the elevator in disgusting condition. I strongly advise against renting here, especially for international students who may be vulnerable to these types of intimidation tactics. It is unsafe. PS: I believe Michale is fired now.
• MM

  michael m

  May 21, 2026
  1.0
  i've never experienced a business that has management that completely avoids replying. I have reached out to the office here several times with questions And management is completely avoidant of contacting back to answer anything. The one time I was able to speak to management she was absolutely rude and speaks with a very condescending And entitled tone. I would honestly just avoid this place at all costs. management is rude and sucks. due to all of this I will assume that the entire company is unreliable since they do not enforce proper customer service or employ people who know how to appropriately and kindly speak to other human beings.