Icon One Daytona

Reviews

• GP

  Gabriel Perry

  6 days ago
  4.0
  I've been living here for a few months. The apartment is nice, and while the response for things from management isn't immediate, they do get back to you eventually which is what counts. Also the maintenance team is super fast when issues arise. I'm just taking off a star because despite what these other reviews say, its the other tenants in the apartment that are the problem. They are absolutely disgusting. They leave dropped food and drink in and around the elevators and they are always making the apartment smell like weed despite apartment guidelines. In one elevator, there's a used cue tip. These people need to better themselves, become more aware of their environment, and stop acting like animals. Also the walkway outside of the apartment entrance could benefit from a power wash.
• PC

  Priscilla Cantu

  Sep 5, 2026
  2.0
  The only good thing about living here is location. I’ve contemplated on trying to break my lease so many times in the two years. This will be my last year here. Emails never get answered, maintenance calls take forever. I put in a recent request, 4 weeks ago, that is still unresolved. How do I know if this is even safe? Every time I call the office no one answers. I have left messages on what the issue is and I even asked for a supervisor. I have yet to hear a response. The gate is never actually closed, which is one of the reason I wanted to stay here, so privacy and security is NONE. I actually had my doormat stolen from people who didn’t even stay here, have that on camera. Told the front and sent the video, did anyone reach out? Nope. Honestly I can’t wait until the end of this lease. Also, they say rent is $1400 or whatever it is after your first year be prepared for a $300-400$ price raise. They still have the price I was given the first year posted so why my rent was raised $400 is beyond me I know prices go up but $400? For what? The same crappy communication they have, slow maintenance calls? I’d stay away. Find something with great communication from maintenance, front desk and management. Safety is always number one. Looks pretty but without putting your tenants needs first what’s the point? That’s how you keep people.
• CH

  Cloud Hopper

  Aug 18, 2026
  1.0
  I’ve been living here for almost a month now and I already regret choosing this place instead of going somewhere else. I still don’t have a key fob for the building. I can technically get inside by entering a code every time, but that’s not the access I was told I would have or what I’m paying for. Without the fob, I also can’t access the gym, so I’m paying for an amenity I can’t even use. I also still don’t have all of the keys for my own apartment after almost a full month. Then there are the fees. I paid a $70 technology fee for a service I’m unable to use, and the manager refuses to refund the money. I also paid the registration fee and still haven’t received the sticker I paid for. The biggest issue is how everything has been handled by the front office. Nothing seems to be a priority and there doesn’t seem to be much concern about actually getting these issues resolved. I understand that things happen, but after almost a month, I shouldn’t still be asking for basic things that should have been provided when I moved in. It feels like there’s plenty of attention given to getting people into the building and filling units, but once you’re actually living here, getting help is a completely different story. I actually like the apartment itself, which is what makes this so disappointing. But paying for things I can’t use, not having the proper access or keys, and constantly feeling like my concerns aren’t a priority has completely changed how I feel about living here. At this point, this whole experience has been ridiculous. If I could make the decision again, I would have chosen somewhere else.
• JK

  Jeong Hyun Kim

  Aug 16, 2026
  1.0
  DO NOT MOVE HERE False Promises, Zero Accountability, and Terrible Management I strongly advise anyone considering this apartment complex to look elsewhere. When I first signed my lease in 2025 (when the property newly opened), the leasing staff made multiple verbal promises regarding promotional incentives, specifically a Resident Referral Credit. Based on their explicit confirmation and assurances, I recommended this complex to a friend, who also signed a lease here. However, once you sign the lease, their attitude completely changes. It has been over a year, and despite visiting the office dozens of times, filling out the required forms repeatedly, and receiving endless promises that the credit would appear "by next week," nothing was ever resolved. Recently, management flatly denied the credit, citing internal policy technicalities that were never disclosed to us when we signed. When confronted with our past communications, they simply blamed "former staff" and "internal turnover," refusing to take any responsibility for the false information their own authorized representatives provided. They will promise you anything to get you to sign a contract, but once you are in, no one takes responsibility, they pass the blame around, and they fail to honor their word. There are plenty of other new apartment complexes in the Daytona area with honest management and save yourself the frustration and go somewhere else.
• DT

  d thirty

  Aug 13, 2026
  1.0
  I read several of the poor reviews for this place but loved the location so started the application process. I didn't believe the comments about the management could really be that bad....but from what I experienced, if anything, they weren't bad enough. Countless phonecalls not answered, several messages not returned, emails with no response, and that's just the start. My application was approved, I set a date for move-in that came and went. I was promised someone would send me a lease, never came. I bumped my move-in a week later and talked to the office when I got to town--they said they were working on the lease. That move-in date passed (I'm spending $250/day now in a hotel). I stopped by the office, sent more emails, called and left messages--still no lease. I finally went down the street to Pointe Grand, filled out an application Wednesday night, was approved Thursday morning, and moved in on Friday. I got a call from icon one Thursday afternoon asking where I was--they were surprised to hear I never received a lease. So, I don't know where the disconnect lies, but there are some very serious management disconnects to a level of which I have never experienced (and I'm an old guy, professor at riddle and retired Colonel that's been around the block a few times). Just to make sure this is fair--when I did get the few opportunities to speak with employees on site, they were nice and professional, but it stopped there. From my experience, major management and leadership issues like this occur due to corporate leadership arrogance and buffoonery--rarely is it where the employees engage with the customers; they are just symptoms of caustic corporate ineptitude and greed. Until this is remidied, stay away. And btw, Icon one charged me $450 for application and wanted $2500 (that may be off by a bit, I don't remember the exact number) for damage deposit. Pointe Grand waived my application fee AND my damage deposit based on my income and credit rating. So...I really hope icon one can eventually fix their problems, but until then, run. Update, I see that they have used their AI chatbot to respond to my review, just like they use AI to answer the phone and take messages that are never delivered. Their response only further solidifies what I suspect, corporate is trying to maximize profit by minimizing employees through use of AI. This is, by far, the worst managed apartment complex I have ever seen.