PMI Arrico Realty & Property Management

Reviews

• EH

  Emily Henry

  2 days ago
  5.0
  PMI Arrico is the finest leasing agency I have ever worked with. They explain everything so well and allow enough time to process paperwork, payments, etc. I would highly recommend.
• SH

  Sara Holloway

  Jun 17, 2026
  5.0
  I've had a great experience working with the team at PMI Arrico Realty & Property Management. They have been professional, responsive, and helpful throughout the entire process of preparing my home for rent. They took the time to answer all of my questions and made what could have been a stressful experience much easier. I highly recommend them to anyone looking for a reliable property management company.
• JM

  J Mos

  Jun 17, 2026
  5.0
  Penny is excellent to deal with, quick responses and knowledgable. A++
• SW

  Susan Walker

  Jun 9, 2026
  5.0
  I am a local Realtor that worked with Kelly & from showing a PMI Arrico Property to the application and approval process, she was phenomenal in communicating with me and my client; assisting with every question and giving prompt updates. Both of the rentals my clients toured were clean and move-in ready. They are extremely happy with the home they chose and feel confident as tenants with whom they are renting from. Thank you for everything! It is not always easy showing rentals or getting in contact with the management companies. I wanted to share the excellent experience.
• EH

  Elaine H

  May 6, 2026
  1.0
  During our HOA’s time working with PMI Arrico, I experienced repeated management and accounting issues involving our Community Association Manager, Samantha, that caused serious concerns for our community. Some of the issues included: - Samantha repeatedly failed to provide timely financial reports and the board was never given proper portal access to community financials. - The agreed monthly management fee was $760, yet the HOA was initially charged $912 per month until the error was identified and corrected. - Samantha processed duplicate reimbursements and duplicate invoice payments that had to be caught and addressed by board members. - Residents on autopay reportedly were not consistently charged their assessments, and the community’s collections policy was not properly enforced. - A reimbursement check connected to utility payments was reportedly misplaced, contributing to additional legal expenses for the HOA. - During a major community painting project, Samantha did not conduct property inspections or provide residents with adequate communication regarding painting schedules. - Samantha also failed to include required $300 capital contribution fees in multiple home sale estoppels, resulting in lost funds that later had to be reimbursed. - At an annual meeting that did not reach quorum, Samantha spent time discussing internal board conflicts and speaking negatively about the HOA president with residents present, which in my opinion contributed to additional tension and division within the community. In my experience, many of these issues required direct intervention from board members to identify and correct. Based on the repeated accounting, communication, and management concerns, I would not recommend PMI Arrico for HOA management services.

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