MH
Marissa Hopp
Jun 25, 2026
I’ve been here almost four months now, and unfortunately I have to update my review AGAIN because things have only gotten worse.
This place has been a huge disappointment, and I honestly wouldn’t recommend it to anyone.
Maintenance has been one of the biggest issues. My A/C has now been worked on five different times, and it’s still not working properly. The temperature in our reached 99 degrees and when maintenance came out, we were told the apartments are old, have poor ventilation, and that it’s “normal” for these units. He also stated “just buy black out curtains, that’s why you have so much heat.” That is completely unacceptable.
Another shocking experience was when we requested a new A/C filter. After waiting nine hours, maintenance showed up, handed me the filter, and said, “Here’s your filter, do it yourself. Next time you need one, go to the office and get one.” I was stunned by the lack of professionalism and customer service.
Had I known this wasn’t actually a smoke-free community, I never would have moved here. People constantly smoke cigarettes, weed, and vape throughout the property, especially around the pool areas. Trash is frequently left around the community, and valet trash often isn’t picked up until 10:00–11:00 PM.
To make matters worse, my family was gone on vacation for three weeks. When we returned, a “neighborhood officer” told us the people below us had been complaining about my kids making loud noises during the previous week. That’s impossible we weren’t even home. It’s pretty ironic that the officer came at 10pm when quiet hours don’t even start until 11pm. After I changed my previous review to one star, it suddenly feels like I’m receiving complaints about things that simply don’t make sense. This place seems to be very retaliatory to anyone who complains or writes a negative review.
Between the constant maintenance issues, an A/C that still doesn’t work after five repair attempts, the smoking throughout the property, trash, poor customer service, and the way resident concerns are handled, living here has been extremely frustrating.
I cannot wait for our lease to be over. Save yourself the stress and rent somewhere else.