Cypress Winds Apartment Homes

Reviews

• EF

  En Fuego

  5 days ago
  1.0
  If you’re considering renting here, I strongly encourage you to do your research before signing a lease. Read recent resident reviews, tour the property thoroughly, and don’t let the marketing convince you that this is a “luxury apartment” community. In our experience, the reality was the complete opposite. The most obvious issue is the lack of basic maintenance and cleanliness. Trash regularly accumulated around the dumpsters instead of being promptly removed, creating unpleasant odors and attracting pests. Throughout our time here, we continually heard complaints from other residents about a significant rat problem, and given the overflowing garbage, it’s unfortunately not difficult to understand why. Reports of roaches, ants, termites, fruit flies, and rodents were common, and that is not what anyone should expect when paying luxury-level rent. The overall condition of the property reflects years of deferred maintenance. Landscaping neglected, common areas lacked the level of care that was advertised, and the community simply did not resemble the upscale image presented in its marketing. Inside the apartments, maintenance was equally disappointing. During our entire time living here, many of the issues present before move-in were never properly repaired. Instead of addressing problems correctly, it often felt like temporary cosmetic fixes were used to cover them up. Problems such as damaged ceilings, water intrusion, persistent plumbing issues, and other maintenance concerns remained unresolved despite work orders being submitted. It became frustrating to continually report the same issues without seeing meaningful repairs. our back door doesbt even close properly and they said "this IIII not an emergency" so we have lived with a TEMPORARY fix for a year! Safety was another major concern. We became aware of reports of vehicle break-ins involving residents, as well as concerning incidents around the property that left many people feeling uncomfortable, like running into homeless in the trash cans, homeoess biking through the sidewalks, homeless sleeping in the bushes. There IIII also drug activity around the pool area, and the tragic drowning deaths that occurred at the community only added to residents’ concerns about overall safety. Residents deserve to see proactive communication and a genuine commitment to maintaining a safe environment, and mangenent has never done that. Perhaps the most frustrating part of living here was the management. Work orders often left incomplete, concerns seemed to be treated as low priority, and communication was slow or dismissive. Rather than feeling like valued residents, we were often left with the impression that maintaining appearances was more important than actually solving problems. Professional, responsive management is one of the things people expect when paying premium rent, and unfortunately that was not our experience. What is especially disappointing is the contrast between the property’s advertising and the reality. The “luxury apartment” label creates expectations of quality, cleanliness, safety, and attentive management. Instead, our experience was one of neglected maintenance, recurring problems, poor communication, and ongoing frustration. Looking back, moving out was one of the best decisions we could have made. I sincerely hope this review helps someone make an informed decision before signing a lease. Everyone deserves a safe, clean, and well-maintained place to call home, and based on our experience, this community did not provide that.
• KR

  katie rothley

  5 days ago
  1.0
  Do not live here! Not worth it when there are so many other rentals around in WAY better condition. This place is literally falling apart and each building is infested with termites.
• AT

  Autumn Toby

  Jun 19, 2026
  2.0
  The whole year I've lived here they didn't actually fix anything that was wrong with my apartment, and there was a lot wrong with it before I moved in. Carpenter ants consume every corner, cracked ceilings, painted over molded rusted tub, my room and the guest room soaked walls and carpet from bad plumbing, my patio gets flooded in every time it rains... It really sucked to have to deal with all this during pregnancy and the first half year of my babies life. After asking over and over for things to get fixed and when they did come by, unannounced, they still didn't actually fix anything.. I just stopped asking. The office ladies are nice... that's about it.
• GW

  Grace Walters

  Jun 5, 2026
  5.0
  We just moved in on the June 1st & we love it so far! Daniella helped us through the whole process of moving in, from showing us our future home to verifying by hand our income! I’m so grateful to have been able to work with such a kind and understanding person! Thank you so much Daniella! She deserves a raise 💜
• JJ

  Julie

  May 8, 2026
  1.0
  I normally do not leave reviews, but after visiting my daughter I felt obligated to warn others. This property advertises itself as “luxury apartments,” however the reality is far from luxurious. A more accurate description would unfortunately be "neglected and poorly managed apartments". The trash situation alone is unacceptable. Garbage piles up for days at a time creating a horrible odor throughout the property and attracting rats, roaches, and other pests. The grounds are poorly maintained, with dead grass and an overall appearance that gives the impression management has simply stopped caring. Safety has also become a major concern. Residents’ vehicles have reportedly been broken into. It is deeply disturbing that a property marketing itself as upscale has such serious ongoing issues. Management appeared dismissive, slow to respond, and more focused on appearances than actually resolving problems for residents. For the amount tenants are expected to pay, conditions like this are completely unacceptable. I would strongly encourage anyone considering moving here to thoroughly research the property and read resident reviews before signing a lease. It was a blessing that she moved when she did.

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