FirstService Residential delivers expert property management in Wilmington, DE, with tailored solutions that enhance property values and create thriving communities. Our services include financial reporting, vendor management, property inspections, and resident communication tools, With a proactive, service-first approach, we offer cost-saving programs, advanced technology, We proudly manage condos, HOAs, active adults, and lifestyle communities across Wilmington.
Our team leverages innovative technology, including HODA®, our AI-powered Homeowner Digital Assistant, which provides instant, 24/7 support, enhances communication, and streamlines service requests, elevating the resident experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.