Ryan Homes at Highlands of Peppers Creek

Reviews

• DM

  Dennis McConnell

  Aug 5, 2026
  4.0
  We had been talking about finding a place with one level to stop the climbing three flights with groceries and laundry. So we decided to take a look at the homes at Highlands of Peppers Creek. Steve Bilbrough the Ryan representative was able to take some time although we didn’t have an appointment. He showed us a couple of models which were pretty much what we were looking for although at a price range we were concerned about. A week later we were figuring we probably wouldn’t be able to make the move. Then Steve contacted us and asked if we could come in to see some options. Steve Bilbrough had put some ideas in front of us which all of a sudden made the decision possible. Another walk through the models and Steve made all the pieces fit. Now we are excited about the house but still concerned about everything that has to happen, mortgage approval, selling the current townhome and packing up. We’re wishing and hoping that everything goes well.
• AA

  Avesbaby A

  Jul 30, 2026
  5.0
  Building a new home with Ryan Homes has been a very positive experience from start to finish. Kerry in Sales was fantastic to work with—knowledgeable, patient, and always willing to answer my questions throughout the process. Sean, my Project Manager, kept me informed every step of the way and made sure any concerns were addressed quickly and professionally. I also want to recognize Giuseppe for thinking outside the box to solve an issue with my outdoor kitchen vent. It was much louder than expected, and instead of accepting it as-is, he came up with a creative solution that significantly improved it. That level of customer service and willingness to find practical solutions really stood out. Overall, I'm very happy with my experience and appreciate the dedication of everyone involved in building my home.
• JK

  jane kneuper

  Feb 18, 2026
  5.0
  I have recently purchased a home in the Highlands of Peppers Creek in Dagsboro, Delaware. I have had a wonderful experience so far! From my very first meeting with the sales representative, Kerry C., to my preconstruction meeting with project manager, Sean R., things have moved along smoothly and on time. Sean gives me a weekly update on the "construction journey" and Kerry has always been attentive to my questions along the way. I chose the NVR mortgage group as well. I've been working closely with Kelsey E who has provided a timeline for my documents to be submitted and is always willing to answer any of my questions. I have to say it has been a pretty stress free experience to date with my closing scheduled in about 1 month. Thank you to the wonderful staff at Ryan Homes/NVR Mortgage, I would highly recommend them! Sincerely, Jane K
• CM

  Cathy Markland

  Nov 22, 2025
  1.0
  Went to see the model. Currently living in a Ryan Home so felt confident with the quality, features and benefits. Door was open so we walked in and was greeted with a great deal of hostility. 2 associates available who could have shown us around the model. One was on a phone call the other just sitting there apparently doing nothing or maybe listening in on the call. We were told they didn't officially open until the next morning and we were then, quite directly, told to leave and come back tomorrow. We explained we drove 3 hours to see the model. We did see an advertisement with the model photo and ads saying they were now open for showings. No where did it say it wasn't open until the next day. They posted normal ad enticements to come see this new development. Terrible way to treat anyone let alone a cash buyer and previous customer of Ryan Homes. Of course, they didn't know this at the time nor did they take the time to find out. Neither associate offered any attempt to work with us and let us view the model. If they didn't want people in the model, then lock the darn door so people can't walk in and NEVER tell (not even asked) nice people to leave especially a potential sale. One bad experience (there have been several lately with this particular community and the current sales associates) leaves a lasting impression. Be sure anything they tell you is in writing. Don't believe anything said verbally. If it isn't in the 4 corners of your contract, is doesn't exist. Even though these are new homes, I recommend taking your own real estate agent to view the models. These associates represent Ryan Homes. Your own agent will represent YOU! Responding to your message... No thanks, I will not drive 3 hours again for a 10 minute, if that, personal tour. I do not appreciate an associate of the company hanging over my shoulder while I am looking at a new home. It's disconcerting at the very least. You did what was required, you responded to my review. I really do not want to put myself in that situation again with your associate regardless of your offer. There are far too many new homes in the area available for immediate purchase. Let's just agree to disagree and move on. I'm sorry for Ryan Homes to be in the position to have an employee with such disregard for the public and prospective home owners. Attitude can make or break a sale.

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