The Hartley is a luxury apartment and townhome community in Washington, DC, offering studio, one-, and two-bedroom apartment homes as well as two-bedroom townhomes. Residences feature contemporary kitchens with quartz countertops and stainless steel appliances, smart home technology, full-size washers and dryers, wood-style flooring, and select private balconies, terraces, or patios. Community amenities include a fitness center with yoga studio, landscaped courtyards with a swimming pool, cabanas and grilling stations, coworking spaces with private meeting rooms, a clubroom and game room, rooftop lounge, concierge services, secure package delivery, pet-friendly amenities, and on-site parking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.